Assistant Program Manager

ZipRecruiter; Malden (MA); On-site; Full time

Job summary

A leading company is seeking an Assistant Program Manager to support individuals in a residential setting. This full-time role involves managing staff, ensuring medical appointments are attended, and maintaining a safe environment. Candidates should have experience in residential program management and relevant qualifications.

Qualifications

• At least 3 years of experience in Residential Program Management.
• 4-7 years’ experience in social services or a related organization.

Responsibilities

• Support individuals in personal care, medical care, and socialization.
• Schedule staff coverage and document staff meeting minutes.
• Ensure medication is handled and administered by certified staff.

Skills

Communication

Problem Solving

Time Management

Education

Bachelor’s degree in Social Work

Tools

Medication Administration Certification

CPR and First Aid

Job description

Job Description

Position: Assistant Program Manager (Residential)

Reports to: Program Manager

Hours: Full-time/32 hrs. $20.85, Wednesday-Friday 12p-8p and Saturday 8a-4p

Location: Lawrence Street

Triangle’s Expectation of Employee:

• Adheres to Triangle Policy and Procedures
• Acts as a role model within and outside Triangle; performs duties as workload necessitates
• Maintains a positive and respectful attitude
• Communicates regularly with supervisor about Department issues
• Demonstrates flexible and efficient time management and ability to prioritize workload
• Consistently reports to work on time, prepared to perform duties of position
• Meets Department productivity standards

Essential Duties and Responsibilities:

• Support individuals as needed or directed in problem solving, personal care, medical care, socialization, and leisure activities
• Schedule staff coverage of all shifts by appropriate, well-trained staff, as assigned by the program manager
• Document staff meeting minutes
• Ensure all necessary medical and psychiatric appointments are scheduled and attended
• Plan, transport, or accompany individuals to appointments or assign staff to do so
• Ensure medical notes are written and follow-up is as ordered by doctors
• Ensure medication is handled and administered by certified staff following DDS/DPH Medication Administration Program guidelines
• Order, track, and store medication according to regulations (oversight of medication closet)
• Review monthly Medication Treatment Forms to ensure validity and updates
• Consult with Program Manager for advice, support, and problem resolution
• Print monthly documentation such as behavior data collection sheets, daily progress notes, task analysis forms, and other relevant documents
• Assist in developing and implementing behavior support plans
• Work with staff and individuals to promote growth in QUEST quality of life areas
• Adhere to all safety policies and emergency procedures
• Know basic emergency facts regarding all individuals at the residence
• Monitor individual funds and review financial transaction records
• Manage budget and shop for household supplies within budget constraints
• Conduct weekly and end-of-month audits of individual funds
• Maintain a safe and clean residence environment
• Ensure Triangle property is in good and sanitary condition; report maintenance issues to the Program Manager
• Assist with new program development
• Attend trainings as directed by the program manager
• Perform additional duties as assigned by the program manager

Qualifications:

• At least 3 years of experience and knowledge of Residential Program Management
• Bachelor’s degree in Social Work or related field
• 4-7 years’ experience in social services or a related organization

• Valid MA Driver’s License, reliable car, Medication Administration Certification, CPR and First Aid, Human Rights Officer training (training may be provided on-the-job)

Skills:

• Ability to read, analyze, and interpret documents
• Respond effectively to inquiries or complaints from regulatory agencies or family members

Americans with Disabilities Specifications:

The physical demands include standing, walking, sitting, handling objects, reaching, climbing stairs, balancing, stooping, kneeling, talking, hearing, tasting, and smelling. Occasionally lifting/moving up to 25 pounds. Vision requirements include close, distance, peripheral, depth perception, and focus adjustment.

The work environment is typically moderate noise level, with accommodations available for individuals with disabilities.