Assistant Program Manager

Mount Prospect Academy; Campton (NH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

STD & LTD

Life Insurance

AD & D

Paid time off

Employee discount program

Further education opportunities

Job summary

Mount Prospect Academy seeks an Assistant Program Manager to support our Campton, NH residence. You will supervise youth, assist the Program Manager, and coordinate activities to meet treatment plans and policies. Strong communication and organizational skills are essential.

We offer full benefits, paid time off, and opportunities for professional development. This role requires a driver’s license and background check, with a focus on safety and compassionate youth engagement.

Qualifications

• Valid Driver's License and clean driving record.
• Criminal background check required.
• 21 years or older; Associate or bachelor’s degree or 60 college credits, or 2 years of full-time experience with children, or 7 years of parenting experience.
• NH Child Care Licensing Regulation He-C 4001.19, or equivalent experience.

Responsibilities

• Assist the Program Manager in serving staff and client needs in the residence.
• Supervise youth in accordance with MPA policies and individual treatment plans.
• Coordinate and participate in recreational and educational programming for youth.
• Maintain timely, accurate documentation and report critical incidents.
• Facilitate staff trainings and ensure participation in required workshops.
• Maintain a safe, clean, and orderly residential environment.

Skills

Communication skills

Team leadership

Organizational skills

Written/oral communication

Problem-solving

Crisis management

Ability to work under pressure

Education

Associate or bachelor’s degree

60 college credits

Job description

We are currently hiring motivated, energetic and career-oriented individuals for all positions and invite you to attend to find out more about our community of over 500 faculty, spanning four states. If you’re looking to advance, change or launch your career, while making a difference in the lives of youth and families, struggling with behavioral and mental health issues, Mount Prospect Academy may be the place for you.

Current Openings

Location: Campton, NH

Job Id:3447

# of Openings:1

Assistant Program Manager – Job Description
Job Title: Assistant Program Manager
Reports To: Program Director
Salary based on experience

Location: Campton, NH

Now Hiring Assistant Program Manager to Join Our Campton MPA Team!

Shared Employee Affordable Temporary Housing Available, 4-Day Work Week Schedules, Full Benefits, Paid Time Off, Overtime and a Rewarding Career!

Company Background

Welcome to Mount Prospect Academy (MPA), a rapidly growing alliance of nonprofit agencies founded in 2003, with the goal of helping struggling adolescents find a “zest for life" and succeed in the “business of life." MPA has evolved to offer a variety of mental health support services to a diverse population of “hard to treat” and “difficult to place” adolescents. Our targeted services include home and community-based treatment, residential treatment programs, group homes, and special education schools. MPA is known for its ability to achieve successful outcomes with difficult-to-serve individuals throughout New England.

Mission

MPA’smission is to provide a caring, safe therapeutic environment where students have the opportunity to grow and acquire the skills they need to reach their educational and social potential. We aim to develop trusting relationships with students and facilitate experiences that promote their ability to self-regulate; manage thoughts and feelings; and develop feelings of safety, confidence, and competency.

Job Summary

The primary role of the Assistant Program Manager (APM) is to assist the Program Manager in serving the staff and client needs of the residence.

• Participate as a team player in MPA's residential treatment model for youth
• Supervise youth, in accordance with MPA policies, procedures and the youth's individual treatment plans
• Facilitate the residential program's structured routine
• Coordinate, manage and participate in recreational and educational programming for youth
• Ensure that clothing and other personal needs of students in residence are met in accordance with applicable policy
• Ensure that all new students are properly orientated upon arrival
• Maintain ongoing, professional dialogue with Milieu Clinician assigned to the residence including timely reporting of critical incidents and other pertinent information
• Clearly and professionally document all services provided according to program policies and procedures
• Facilitate and confirm that new faculty participate in the Faculty Institute within 1 month of start date
• Monitor and ensure complete and timely entry of milieu notes each night and family contact notes for each occurrence
• Provide relevant curriculum/policy-based training and ensure that faculty attend mandatory Wednesday Residential Training
• Maintain system of communication in residence so that youth counselors receive timely information about student treatment, incident/events, policy changes, etc.
• Maintain weekly faculty schedule
• Review, assess and sign/address bi-weekly time sheets to confirm each employees' hours worked within the approved schedules
• Use training to provide behavioral management and crisis intervention
• Engage in behavioral management techniques, in accordance with policies, procedures and training
• Communicate effectively with other employees, youth and stakeholders
• Engage and connect with youth as a compassionate professional
• Uphold professional conduct boundaries with youth, families and other stakeholders at all times
• Attend professional trainings and workshops, and strive to understand and implement all trainings and workshops in residential programming
• Manage facilities so they are clean, orderly and free of all hazards
• Provide supervision, guidance to Youth Counselors, including routine documented supervision
• Manage physical plant needs on the community, requesting maintenance support when appropriate
• Assist in managing the transportation fleet, maintain open communication regarding student transportation needs
• Manage weekly communication to entire team about student progress
• Abide by all MPA policies and procedures
• Ability to successfully complete all phases or pre-service training and on-going training as required by state and MPA policy
• Ability to work in occasionally high pressure, high stress and physical environment. Position may experience verbal and /or physical aggression from client population
• Computer literacy, organization and solid writing and editing skills are essential
• Independent problem-solving skills and be willing to seek assistance and guidance when needed.
• High level of accuracy, organization and detail orientation required
• Strong communication skills both verbal and written
• Team Player
• Creative and caring
• Deadline Driven
• Self-motivated

Benefits (Full-time)

• Health Insurance
• Vision Insurance
• STD & LTD
• Life Insurance
• AD & D
• Paid time off
• Employee discount program
• Further education opportunities for qualified candidates

Additional Benefits Working with Mount Prospect Academy

• Stewardship Center (Outdoor Equipment, Bike/E-Bike, Kayaks/Canoes, Snowshoes, Paintball Course, Ropes/High Ropes, Alpine and Cross-country Skis, Climbing Wall)
• Daily Adventure Outings
• Potential for Employee Housing
• Mileage Reimbursements
• 24/7 Access to Company Gym/Boxing Training Gym
• Regular Wellness and Team Building Activities
• Free meals (Breakfast, Lunch, Dinner)
• Dynamic Professional Development Often
• Auto Shop, Car Repairs at Cost
• Woodshop, projects built at Cost
• Promote from Within
• Participation with Federal Loan Reimbursement programs

Qualifications/Requirements

Valid Driver's License
Meet safe driver guidelines as established by employer’s insurance carrier
Position requires criminal background check
21 years or older
Associate or bachelor’s degree or 60 college credits.
Or: A high school diploma or GED and one of the following:
The equivalent of 2 years of full-time experience working with children
OR any combination of credits in human services & experience with children that totals 2 years
OR 7 years of parenting experience
OR requirements that meet NH Child Care Licensing Regulation He-C 4001.19

Mount Prospect Academy assures equal opportunity and public access and, if necessary, affirmative action in all its policies regarding employment and provision of services. MPA does not discriminate in its hiring, programs or policies on the bases of race, color, creed, religion, ancestry, national origin, age, disability, sex, marital status or sexual orientation.

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This link leads to the Machine-Readable Files that are made available in response to the Federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data: https://hpitpa.com/transparency-in-coverage-machine-readable-files/