Assistant Program Director-Youth On Fire

The Home for Little Wanderers; Cambridge (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, Vision and Dental Insurance

Generous paid time off

Tuition reimbursement

Job summary

The Home for Little Wanderers in Cambridge, MA is seeking a program leader to assist in planning and managing operations and staff for the Youth On Fire program. You will supervise direct care supervisors, help with performance evaluations, and promote a positive work environment.

You will oversee volunteer/intern hiring, community partnerships, and HMIS data quality, while supporting meals, case management, and policy implementation to ensure high-quality services for youth and families.

Qualifications

• Five years of program experience, including supervision.
• Master’s degree preferred; relevant field encouraged.
• Computer literate, including Microsoft Office and Internet Explorer, with the ability to learn new software applications.

Responsibilities

• Supervise direct care supervisors and indirectly their staff; participate in evaluations and improvement plans.
• Recruitment and supervision of volunteers and interns; develop partnerships with community organizations.
• Oversee program operations, fiscal oversight, and annual budget planning for the Youth On Fire program.
• Coordinate client service plans, crisis prevention/intervention, and ensure quality client care.
• Represent the program at internal and external meetings when the Program Director is unavailable.

Skills

Supervision

Staff development

Communication

Education

Master’s degree (preferred)

Tools

Microsoft Office

Job description

Under the direction of the Program Director, assist in planning and managing operations and staff within the Youth On Fire program in Cambridge, MA.

How You'll Be Making a Difference

• Supervise direct care supervisors and indirectly their staff. Ensure guidance and feedback for employee development and productivity. Participate in the performance evaluation, recognition and improvement plans, as appropriate. Participate in the selection and termination of program staff. Promote a positive and involved work environment.
• Volunteer and intern hiring and supervision
• Maintaining community partnerships
• Y2Y and First Parish Church liaison
• Oversee floor part time
• HMIS data quality control & reports
• Assist Food & Nutrition Program (includes meal prep, cooking, inventory, purchasing, cleaning, permitting/licensing, certifications, and more)
• Small case management caseload
• Assist in the review, implementation and enforcement of program policies and procedures, including program evaluation standards and procedures as well as implementing actions required by Quality Assurance and Utilization Review
• Help to foster a work environment based on teamwork and continuous improvement. Promote quality programs, effective communication, positive outcomes for clients, and employee commitment.
• Oversee the service, education and treatment plans of clients and their families. Interact with appropriate agency personnel to ensure quality client services. Coordinate work assignments, manage client behaviors, and participate in crisis prevention and intervention for groups and individuals.
• Assist in the development and implementation of annual operation budget for the program. Monitor performance against approved budget allocations and investigate variances.
• In the absence of the Program Director, represent the Program/Agency at internal and external meetings. Maintain effective working relationships with agency staff, community agencies, state and local agencies, program employees, clients and families.
• Assist the Program Director to assess, develop, and implement program services appropriate to needs of clients and their families. Coordinate and integrate services. Plan and improve services according to client and family needs.
• Participate in the intake and discharge process. Maintain the Program census.
• May participate in the licensing and accreditation process to ensure compliance with state regulations. Oversee notifications and paperwork for the Department of Social Services and other relevant agencies.
• Review critical incident reports for Quality. Develop and prepare various reports as required, such as the monthly program update. Provide feedback to staff and the Agency.

Qualifications

• Five years of program experience, including supervision
• Master’s degree preferred
• Computer literate, including Microsoft Office and Internet Explorer, with the ability to learn new software applications

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Health, Vision and Dental Insurance are available
• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Extensive training to new staff
• Tuition reimbursement of up to $3,000 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

Pay Range Positioning Summary

The pay range listed represents the company’s good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate’s relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.

Valuing Diversity

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.