Assistant Program Director (Unaccompanied Minors Programs)

Wedgwood Christian Services; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

403(b) retirement plan with employer  

Health plans

Flexible Spending Accounts

Health Savings Accounts

Dental and vision plans

Life insurance

No-cost training and recertification

Job summary

Wedgwood Christian Services is seeking an Assistant Program Director for Unaccompanied Minors Programs. You will oversee program operations, supervise Home Supervisors, and help guide policy development at the agency level.

The role requires leadership, supervisory experience, and alignment with the organization’s faith-based mission. Competitive benefits and ongoing training are provided as part of a comprehensive staff program.

Qualifications

• A Bachelor’s degree from an accredited college or university in education, psychology, sociology, or other relevant behavioral science
• Two years of direct Supervisory oversight of a Residential treatment program highly preferred
• Subscription to the Statement of Faith of Wedgwood Christian Services and agreement with the agency’s goals
• Competitive time off, health plans, and employer-provided benefits
• Local campus benefits including gym and wellness facilities
• No-cost, employer paid training and re-certification provided to staff

Responsibilities

• Provide administrative oversight of Home Supervisors in supervising direct care staff and programs
• Oversee daily routines, program implementation, and therapeutic milieu across sites
• Serve as liaison between agency administration and program staff for planning and policies
• Monitor program budget, hour banks, supervisor expenses, and resource needs
• Conduct staff evaluations and apply disciplinary procedures with HR as needed
• Support staff within department to fulfill roles and responsibilities
• Attend leadership and planning meetings with directors and other departments
• Ensure compliance with agency policy, government contracts, and licensing requirements
• Lead quality assurance and quarterly reporting activities for the unit
• Provide on-call admin coverage during weekends on a rotating basis

Skills

Leadership

Supervisory experience

Policy development

Program management

Education

Bachelor’s degree in education, psychology, sociology, or related behavioral science

High school diploma + 5 years’ social services experience

Job description

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Assistant Program Director (Unaccompanied Minors Programs)

The Assistant Program Director is responsible for overseeing all programs under their direction. In collaboration with the Program Director and Home Supervisors, they will provide leadership in ongoing development of programs and to participate at the administrative level in policy-making, planning and decision making for the agency as a whole. The APD is to provide leadership to the Home Supervisors and direct care employees, supports the Program Director and serves as a secondary liaison with ORR.

RESPONSIBILITIES:

• Provide administrative oversight of the Home Supervisors in their supervision of direct care staff; this includes treatment programs, advocacy and support of family treatment, client right issues, support services, milieu support of and compliance with treatment, contract requirements, etc.
• Provide oversight at team leadership meetings and work with the Home Supervisors in overseeing daily routines, program implementation, and establishing a therapeutic milieu.
• Provide a global agency view to a team by being a channel between the agency’s administration and program staff through awareness and communication of agency planning, policies, and procedures.
• Provide financial oversight to the program by monitoring hour banks, Residential leader group budget planning, supervisor expense line items, and other program expenses. Assess and advocate for the program needs in these areas.
• Complete staff evaluations on a timely basis; use staff discipline procedures as necessary, consulting with Human Resources as appropriate.
• Assist and support all staff within their department in the effective carrying out of their roles and responsibilities.
• Meet regularly with other Associate Directors and other administrative personnel to maintain good communication among the various departments.
• Participate in agency budgeting, planning and policy development.
• Chair Residential Supervisors meeting, Shift Supervisors meeting and overnight meetings in conjunction with the partner Program Manager
• Collaborate with Quality Assurance to identify high risk areas in residential.
• Consult with Human Resources on matters related to employee relations. (I.E. Hiring, performance, etc.)
• Attend Residential Leaders meeting.
• Engage in coaching and professional development activity with each Home Supervisor.
• Regular participation in supervision meetings for the sharing of ideas, feedback and department planning.
• Work collaboratively with the Director of the program(s) license.
• Provide leadership and direction to all Program management to ensure Best Practices in all areas.
• Ensure that all programs are following Agency policy and procedures, including any governmental contract or State Licensing/Child Protective Services requirements. Contact proper Agencies and complete Corrective Action Plans as required.
• Responsible for tracking and monitoring utilization and outcome data, including quarterly reporting for the all agency report card
• Responsible for timely Quality Assurance compliance as related to employee’s roles and functions.
• Provide on call Administration weekend coverage in rotation of Administrators
• Regular, predictable, and reliable attendance is an essential function of this position. The employee must maintain a consistent work schedule and be available during the assigned hours to perform the duties of this role.
• Other duties as assigned

QUALIFICATIONS:

• A Bachelor’s degree from an accredited college or university in education, psychology, sociology, or other relevant behavioral science – or – a high school diploma with 5 years’ progressive employment with a social services or childcare agency or organization
• Two years of direct Supervisory oversight of a Residential treatment program highly preferred.
• Subscription to the Statement of Faith of Wedgwood Christian Services and agreement with the goal, purpose and objectives of the agency.
• 403(b) retirement plan with employer match
• Medical plans with great coverage options
• Free supplemental virtual PCP care with medical plan
• Flexible Spending Accounts
• Health Savings Accounts
• Dental and vision plans
• Legal insurance
• Flexible Spending Accounts
• A Locally Partnered Employee Assistance Program
• Competitive time off
• Federal Student Loan Forgiveness through PSLF
• Paid Holidays
• We also offer a variety of employer paid benefits for full time staff
  • Short term disability
  • Long term disability
  • Life insurance up to 2x your annual salary
• No-cost, employer paid training and re-certification provided to staff
• Wedgwood has full gymnasium and state-of-the art 24-hour wellness center filled with a wide variety of workout equipment, available to staff at no cost.
• Walking trail that leads around the beautiful campus.
• Through community partnerships, Wedgwood employees and in some cases family members, are eligible for application and tuition fee discounts for several local colleges and universities.

Wedgwood Christian Services

Since 1960, Wedgwood Christian Services has been dedicated to boldly taking on the toughest problems facing children and families through residential care, counseling services and community programs. Leaning on our faith and core values of integrity, compassion, excellence, and diversity, we tackle the crucial work of supporting and restoring the wellbeing of all those who call West Michigan home.

Mission: Wedgwood Christian Services extends God's love to youth, adults, and families through professional counseling and educational services.
Core Values: Integrity, Compassion, Excellence, and Diversity