Assistant Program Director - Trauma-Informed Housing

Lantern Community Services Inc; New York (NY); On-site; USD 75,000 - 85,000; Full time

Job summary

Lantern Community Services Inc. is seeking an Assistant Program Director for Euclid-Glenmore in Brooklyn.

The role requires strong supervisory, clinical, and administrative capabilities to ensure housing stability and quality of life for residents in a new supportive housing development. You will supervise Case Managers, collaborate with program leadership, and coordinate services with community partners while promoting trauma-informed care and harm reduction across the site.

Qualifications

• MSW or MHC; license required within one year of employment.
• One year of supervisory experience in social services.
• Knowledge of mental health, substance use, young adults, and homelessness populations.
• Experience working with OMH, DOHMH, and HASA contract managers and funders.
• Strong trauma-informed engagement, written and verbal communication, and teamwork.
• Commitment to harm reduction model and client-centered approaches.
• Ability to take initiative, exercise good judgment, and manage priorities.
• Ability to work independently and with others in a collaborative environment.
• Experience using databases to document and report work with clients and staff.
• Strong writing, communication, and organizational skills.
• Commitment to diversity, equity, belonging, inclusion, and justice.

Responsibilities

• Provide clinical supervision and coaching to case management staff.
• Promote learning and professional development.
• Review documentation for high standards of care and quality.
• Conduct internal chart reviews with the team.
• Review dashboards and monthly reports to track outcomes.
• Support development of site-specific policies and reporting tools.
• Co-facilitate staff, clinical, and community meetings.
• Develop treatment plans and assess safety with the clinical team.
• Identify community resources and coordinate referrals.
• Develop supervision plans and accountability systems.
• Ensure harm reduction approaches are used in resident support.
• Identify training needs for the clinical team.
• Engage residents through apartment visits and community activities.
• Collaborate with partners to support housing stability and transitions.
• Collaborate with cross buildings to access services.
• Coordinate funder reporting, incidents, and audits.
• Develop client-centered groups and programming.
• Hire and train new staff and manage disciplinary processes.
• Prepare and review incident reports and funder communications.
• Oversee day-to-day program management with/without the Program Director.

Skills

Supervisory experience

Trauma-informed care

Program management

Stakeholder collaboration

Education

MSW or MHC

Job description

Lantern Community Services Inc. is seeking an Assistant Program Director for Euclid-Glenmore in Brooklyn.

The role requires strong supervisory, clinical, and administrative capabilities to ensure housing stability and quality of life for residents in a new supportive housing development. You will supervise Case Managers, collaborate with program leadership, and coordinate services with community partners while promoting trauma-informed care and harm reduction across the site.