Assistant Program Director - Euclid Glenmore

Lantern Community Services Inc; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A nonprofit organization is seeking an Assistant Program Director to provide clinical and administrative leadership in supportive housing services. Responsibilities include supervising case management staff, ensuring high-quality service delivery, and promoting housing stability. The ideal candidate has an MSW or MHC, at least five years of social services experience, and a commitment to trauma-informed care and equity. This full-time position is located in Brooklyn, NY.

Qualifications

• Minimum of five years of social services experience, including at least one year of supervisory experience.
• Knowledge of mental health, substance use, and supportive housing service delivery.
• Commitment to diversity, equity, inclusion, and justice.

Responsibilities

• Provide clinical supervision and professional development support to case management staff.
• Ensure high-quality service delivery through documentation review and outcomes tracking.
• Collaborate with the Program Director to strengthen program operations.

Skills

Trauma-informed engagement

Interpersonal skills

Organizational skills

Communication skills

Computer literacy

Education

MSW or MHC from an accredited institution

Tools

Microsoft Excel

Electronic documentation/reporting systems

Job description

Classification: Exempt

Reports To: Program Director

Location: Euclid-Glenmore, Brooklyn, NY

Position Type: This is a full-time position with a regular daytime schedule that includes shared on-call responsibilities with the Program Director to manage crises and urgent program needs outside of normal business hours.

Who We Are

Lantern Community Services is a nonprofit organization dedicated to providing supportive housing and comprehensive social services to individuals and families transitioning out of homelessness. We work to build healthy, stable communities by offering trauma-informed care, housing stability support, and programs that empower residents to thrive. Lantern is committed to fostering a culture rooted in diversity, equity, inclusion, belonging, and justice. Lantern has also been recognized as one of the Top Places to Work in New York City, reflecting our commitment to supporting staff growth, collaboration, and a mission-driven workplace.

Program Overview

Euclid-Glenmore is one of our latest supportive housing developments in East New York, Brooklyn, providing permanent housing and on-site services for single adults exiting homelessness. The program supports residents living with mental illness, substance use disorders, chronic health conditions, and other vulnerabilities.

Position Summary

The Assistant Program Director (APD) provides clinical and administrative leadership to ensure high-quality supportive housing services and program operations. The APD directly supervises case management staff and works closely with the Program Director to strengthen staff capacity, promote housing stability, and maintain compliance with agency and funder requirements. The ideal candidate is passionate about trauma-informed supportive housing, harm reduction principles, and fostering an inclusive team culture grounded in equity and justice.

Essential Functions

• Provide clinical supervision, coaching, and professional development support to case management staff
• Ensure high-quality service delivery through documentation review, chart audits, and outcomes tracking
• Collaborate with the Program Director to lead clinical and staff meetings, strengthen program operations, and support quality improvement initiatives
• Guide treatment planning, safety planning, crisis response, and trauma-informed, harm reduction-based engagement practices
• Coordinate referrals and partnerships with community providers, care coordination agencies, and housing stability and property management teams
• Support resident engagement through apartment visits, community activities, and group programming that fosters wellness and inclusion
• Partner with Compliance and QA/QI teams on funder reporting, incident review, and internal audits
• Assist with hiring, onboarding, staff performance management, and day-to-day program oversight as needed
• Complete incident reports, required documentation, and other duties as assigned to support program and agency goals
• Perform other duties as assigned

Required Qualifications

• MSW or MHC from an accredited institution (licensure required within one year of hire)
• Minimum of five (5) years of social services experience, including at least one (1) year of supervisory experience
• Knowledge of mental health, substance use, and supportive housing service delivery
• Strong trauma-informed engagement and interpersonal skills, with a commitment to harm reduction, recovery-oriented practice
• Commitment to diversity, equity, inclusion, and justice in program culture
• Excellent organizational, writing, and communication skills
• Ability to manage competing priorities independently and collaboratively
• Strong computer literacy, including proficiency in Microsoft Excel and electronic documentation/reporting systems

Preferred Qualifications

• LMSW/LMHC licensure preferred
• Supportive housing and property management partnership experience
• Group facilitation experience
• Budget oversight experience
• Motivational Interviewing or other evidence-based training
• Bilingual skills preferred

Work Environment

This position operates within a supportive housing setting serving individuals experiencing mental illness, substance use, chronic health conditions, disability, HIV, and other challenges.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand, walk, sit, climb stairs, stoop, and kneel. The employee must use hands for typing and other tasks, and may occasionally lift and move up to 5 pounds. Vision abilities required include close vision, distance vision, depth perception, and the ability to adjust focus.

Note

Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.