Assistant Program Director

Pride Health; New York (NY); On-site; USD 45,000 - 75,000; Part time

Benefits offered by this job

Health coverage (medical/dental/vision

401(k) retirement savings

Life & disability insurance

Employee assistance program

Job summary

Pride Health is seeking an Assistant Program Director to supervise case management and program staff, ensuring quality care for adults experiencing homelessness and mental illness. In the Program Director's absence, you will work with the Regional Director to lead the team.

The role involves part-time scheduling (Tuesdays and Fridays, 9:00 AM–5:00 PM) and a long-term contract through December 23, 2025, with potential extension. Strong supervision and documentation skills are essential.

Qualifications

• Bachelor's degree in Human Services required.
• Strong mental health experience.
• Ability to document timely and meet deadlines.
• Comfortable leading staff meetings and supervising teams.

Responsibilities

• Provide direct supervision of program staff in relation to case management and services.
• Audit consumer progress notes and service plans with clinical staff.
• Ensure service plans meet agency standards and are trauma-informed.
• Coordinate client placements and external service agency contacts.
• Oversee orientation and transition of tenants into the program.
• Participate in crisis intervention and report to management as needed.
• Represent the agency with community groups to develop service linkages.
• Conduct supervisory meetings and maintain documentation.

Skills

Staff leadership

Documentation

Autonomy

Mental health experience

Education

Bachelor's degree in Human Services

Master's degree and licensure preferred

Job description

The Assistant Program Director will provide supervision of case management services to ensure quality care for adults who have experienced homelessness and mental illness. In the absence of the Program Director, this role will supervise program staff in conjunction with the Regional Director.

Schedule

• Part-time: Tuesdays and Fridays, 9:00 AM - 5:00 PM
• Long-term contract beginning immediately and running through December 23, 2025, with the possibility of extension beyond that date

Scope of Role

The Assistant Program Director will provide supervision of case management services to ensure quality care for adults who have experienced homelessness and mental illness. In the absence of the Program Director, this role will supervise program staff in conjunction with the Regional Director.

Essential Duties & Responsibilities

• Provide direct supervision of all program staff in relation to case management and program services (individual and group)
• Audit and review consumer progress notes and service plans in coordination with clinical staff
• Ensure consumer service plans meet agency standards, are person-centered, and trauma-informed
• Maintain contact with external service agencies and coordinate client placements for treatment and program activities (may include volunteer job placement)
• Assist the Director of Intake with scheduling and interviewing new tenants
• Oversee orientation and transition of new tenants into the program
• Participate in crisis intervention and report to management, agency, and stakeholders as needed
• Support Facilities Management staff to ensure apartment standards are maintained in accordance with OMH, and HUD guidelines
• Provide emergency and relief coverage when necessary
• Represent the agency with community groups and partner agencies to develop service linkages
• Conduct supervisory meetings with staff and maintain documentation of those meetings
• Perform other duties as assigned

What We're Looking For

• Bachelor's degree in Human Services (required)
• Strong mental health experience
• Skilled in timely documentation, organization, and meeting deadlines
• Comfortable leading staff meetings and supervising teams
• Able to work independently with autonomy
• Reliable, detail-oriented, and passionate about providing quality support services

Preferred Qualifications

• Master's degree and professional license (LMSW, LCSW, or LMHC)
• Bilingual English/Spanish preferred
• Experience with diverse populations and additional training (e.g., Behavior Tech) a plus

Benefits

• Pride-Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

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