Assistant Program Director

New York Psychotherapy and Counseling Center (NYPCC); New York (NY); Hybrid; USD 135,000 - 140,000; Full time

Benefits offered by this job

We Pay Down Your Student Loans

Job summary

New York Psychotherapy and Counseling Center (NYPCC) is seeking an Assistant Program Director to supervise staff, coordinate with clinicians, and ensure high-quality client care. The role reports to the Program Director and supports program operations across locations.

The position offers a hybrid schedule (Sunday-Thursday with onsite Sundays) and requires a Master’s in Social Work or Mental Health Counseling plus NY licensure.

Qualifications

• Master's degree in Social Work or Mental Health Counseling and NY license are required.
• Experience supervising interns or staff is a plus.
• Strong leadership, time management, and communication skills are essential.

Responsibilities

• Supervise professional and paraprofessional staff to ensure high performance with clients.
• Collaborate with clinic Doctors, Psychiatric Nurse Practitioners, and Practice Manager.
• Plan and conduct in-service trainings for staff.
• Review case records for regulatory compliance.
• Provide supervision to clinicians as assigned; evaluate performance and write actions as needed.
• Lead in clinical team discussions to plan future treatment.
• Maintain and update program policies and procedures.

Skills

Leadership

Time management

Communication skills

Customer service

On-call readiness

Education

Master's Degree in Social Work or Mental Health Counseling

Licensed in New York

Tools

Microsoft Office

Teams

Job description

Named City and State's Top Place to Work in NY (2025) — Join a mission-driven mental health leader serving 15,000+ clients each month!

Celebrating over 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) is a leader in community mental health, serving over 15,000 clients each month across four locations. We operate the largest mental health clinic in New York State and are committed to innovation and Caring for the Community through both in-person and telehealth services.

NYPCC is proud to be certified as a Platinum Bell Seal organization by Mental Health America — the highest distinction for workplace mental health. We were also named one of the Top Places to Work in New York in 2025, reflecting our commitment to supporting, valuing, and investing in our dedicated team through competitive compensation, excellent benefits, and a mission-driven culture.

Why Work at NYPCC:

• We Pay Down Your Student Loans!
• Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
• Paid Time Off and Company Paid Holidays
• 403B Retirement Plan with Match!
• NYPCC Health and Wellness Events

Named City and State's Top Place to Work in NY (2025) — Join a mission-driven mental health leader serving 15,000+ clients each month!

Celebrating over 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) is a leader in community mental health, serving over 15,000 clients each month across four locations. We operate the largest mental health clinic in New York State and are committed to innovation and Caring for the Community through both in-person and telehealth services.

NYPCC is proud to be certified as a Platinum Bell Seal organization by Mental Health America — the highest distinction for workplace mental health. We were also named one of the Top Places to Work in New York in 2025, reflecting our commitment to supporting, valuing, and investing in our dedicated team through competitive compensation, excellent benefits, and a mission-driven culture.

Why Work at NYPCC:

• We Pay Down Your Student Loans!
• Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
• Paid Time Off and Company Paid Holidays
• 403B Retirement Plan with Match!
• Amazing Workplace Culture
• NYPCC Health and Wellness Events

Job Description

The Assistant Program Director supervises professional and paraprofessional staff to ensure a high level of performance in their work with assigned clients. This position will report to the Program Director.

HYBRID SCHEDULE

Sunday - Thursday (Sundays will be an onsite day)

Job Responsibilities

• Assistant Program Director in supervising staff and program activities
• Work closely with clinic Doctors, Psychiatric Nurse Practitioners and Clinical Practice Manager
• Assist with planning and conducting in-service training for staff
• Review case records to ensure that they meet regulatory requirements
• Review clinical and administrative reports with staff, ensuring compliance with agency policies.
• Provide individual and group supervision to clinicians as assigned by the Program Director.
• Evaluate the quality of individual workers and help to improve the performance of workers
• Prepare written evaluations, Corrective Action Plans, and disciplinary actions, as required
• Crucial member on a clinical team, collaborating with doctors, clinical supervisors, and therapists to discuss clinical challenges and to determine future treatment plan.
• Maintain and review program policies and procedures, ensuring they are up to date and followed by clinical staff.
• Provide crisis intervention and assist with client needs as necessary
• Perform other duties as assigned by the Program Director.

Qualifications

• Master's Degree from an accredited school in Social Work or Mental Health Counseling
• Must be licensed by the state of New York in his/her professional discipline
• SIFI certification and experience supervising Interns is a plus
• 4 or more years of post-graduate experience as a supervisor in a mental health facility
• Able to be on-call during off-hours and weekends by cell phone; available for consultation on an as-needed basis
• Outstanding engagement, interpersonal communication skills, and able to work collaboratively with other disciplines, including clinical and clerical staff
• Excellent leadership and management skills
• Excellent time management skills and ability to multi-task
• Strong demonstration of professionalism
• Takes initiative, prioritizes, and adjusts to change well
• Excellent verbal and written communication skills that are timely and effective
• Exceptional customer service skills
• Proficient in Microsoft Office, including Outlook, Word, Excel, PowerPoint and Teams.
• Able to work well in a fast-paced environment
• Maintains a positive attitude and is friendly, upbeat, and has a great “can do” personality
• Passionate about NYPCC’s mission and values

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary: $135,000 - $140,000/year

Compensation will commensurate with experience and qualifications.