Assistant Program Director

Wayside Youth & Family Support Network; Framingham (MA); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Tuition reimbursement

PTO with wellness days

9 paid holidays

Vacation in first year

Free training

CEUs

Medical benefits

Financial health supports

Career development opportunities

Job summary

Wayside Youth & Family Support Network is seeking an Assistant Program Director for Residential Young Adult Services in Framingham. The role covers supervision, program oversight, staff scheduling, and regulatory compliance, with on-call duties as needed.

Ideal candidates will have an associate’s degree or relevant experience, at least 2 years in residential settings, and strong client engagement and communication skills to coordinate care with a multidisciplinary team.

Qualifications

• At least 2+ years of work in residential settings.
• Strong client engagement and communication skills.
• Ability to coordinate care with staff and participate in supervision.

Responsibilities

• Manage supervision and programming; on call as required; coordinate staff scheduling.
• Oversee MAP certification and participate in management meetings.
• Ensure performance evaluations are completed and DMH/licensing requirements met.
• Maintain contact with DMH and other collaterals; manage casework.

Skills

Residential experience

Client engagement

Team coordination

Communication

Crisis handling

Education

Associate’s degree

Job description

Show your passion by empowering youth and families when joining the Wayside team! Wayside is one of Massachusetts' most respected youth and family-serving agencies, supporting more than 6,000 youth and families annually across Central, Eastern, and Northeastern regions.

We invest in our employees' wellness with comprehensive benefits, including tuition and training reimbursement, a PTO package with 3 wellness days, 9 paid holidays, and up to 3 weeks of vacation in the first year. Enjoy a learning environment with free training, CEUs, and more, along with exceptional medical benefits, financial health supports, and career development opportunities.

• tuition and training reimbursement
• a PTO package with 3 wellness days
• 9 paid holidays
• up to 3 weeks of vacation in the first year
• free training
• CEUs
• exceptional medical benefits
• financial health supports
• career development opportunities

ASSISTANT PROGRAM DIRECTOR

Residential Young Adult Services - Framingham

Salary Range: $55,000.00 to $58,000.00/year depending on experience + sign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time).

What You Will Do:

• Management: Complete individual supervision. Oversight of programming. On call is required. Coordinate staff scheduling.
• Oversight of MAP certification.
• Participate in management meetings as needed.
• Ensure completion of performance evaluations.
• Maintain constant contact with DMH and other collaterals.
• Responsible for case management clients.
• Facilitation staff meeting. Ensure consistent communication with the team for appointments, medication needs, etc.
• Participate in Community/House meetings.
• Ensure activity calendar is posted and followed for program routines.
• Provide role modeling and training to staff on the floor.
• Complete facility supplies and inspections.
• Ensure compliance with all inspections, monitoring requirements, medication administration and all DMH and DPH licensing requirements.
• When applicable, ensure all Rehab Options compliance is being met.

Competencies/Traits of Our Superstars:

• An ability to connect with others, approachability.
• Communicate with others at all levels, strong client engagement skills.
• Ability to handle conflict resolution.
• Ability to handle client crisis compassionately with excellent ability to notify all team members.
• Strong teamwork. Can collaborate and coordinate care with others well.
• High quality writing skills as evidenced by strong client documentation.

Minimum Requirements:

• Associate’s degree or experience preferred.
• At least 2+ years of work in residential. Preferred case management experience.

We will train you in: Motivational Interviewing; Courageous Conversations; Trauma Informed Practice, MAP, CPR, First Aid training provided upon hire.