Assistant Professional

Twice; Pikesville (MD); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Living Accommodations

401K Contributions

Job summary

Woodholme Country Club in Maryland is seeking staff to manage golf shop operations, including point-of-sale revisions, member billing, merchandising support, and daily financial reconciliation. The role involves supervising associates, training new staff, and coordinating with the accounting department to ensure accurate processes and exceptional guest service.

The ideal candidate will have experience in hospitality or club operations, strong cash handling skills, and the ability to organize

Qualifications

• Experience in member/customer service or hospitality environments.
• Strong cash handling and billing awareness.
• Ability to supervise and train staff and manage shop operations.

Responsibilities

• Administers POS revisions for golf shop sales and member/guest billing.
• Coordinates with Accounting on policy and procedural revisions.
• Reconciles daily tee sheets, check-ins, and payments from members/guests.
• Resolves discrepancies in duplicate charges and over/under payments.
• Supervises golf shop readiness and merchandising support.
• Provides staff training and assists in hiring and evaluating personnel.
• Supports golf outings preparation (scorecards, pairing sheets, etc.).

Skills

Guest service

Cash handling

Team leadership

Merchandising

Tools

Point of Sale System

Job description

Overview

The Woodholme Country Club golf course was designed in 1927 by Herbert Strong, one of the pillars of the \"Golden Age of Golf Design.\" Built over natural terrain with minimal earth movement. Features small greens, deep green-side bunkers, and undulating fairways. Significant elevation changes add to its uniqueness.

Essential Responsibilities

• Administers all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing.


• Coordinates with Accounting Departments all policy and procedure revisions, updates, and implementation.


• Reconciles daily tee sheets, performs check-in, and receives payments from members and guests.


• Resolves discrepancies as it applies to duplicate charges and over or under payment.


• Track all force posts and no-show charges as applicable.


• Initiates and promote all club golf activities.


• Creates lesson plans and provides both individual and group instruction.


• Maintains a clean, orderly, and well-stocked golf shop.


• Assists retail buyer with procurement and merchandise and shop assistants with merchandising and sales.


• Supervises preparations for all golf outings including scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.


• Monitors all members' scores, reports handicapping to USGA and bills members.


• Assists the Manager in interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining maintenance associates addressing complaints and resolving problems.


• Assists in the management of department members that may include, but is not limited to: Starters, Player Assistants, and Guest Services Attendants.


• Ensures that effective orientation and training are given to each new associate.


• Assists in developing ongoing training programs.


• Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.


• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.


• Conducts staff meetings with subordinates.


• Incorporates safe work practices in job performance.


• Regular and reliable attendance.


• Performs other duties as required.

Benefits

• HEALTH INSURANCE


• LIVING ACCOMODATIONS


• 401K CONTRIBUTIONS