Assistant Production Supervisor- 1st Shift

API Heat Transfer Career Center; Buffalo (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health & welfare benefits

401(k)

Paid Time Off (PTO)

Professional development opportunities

Job summary

API Heat Transfer Career Center in Buffalo, NY is looking for a Production Support role to assist in coordinating workgroups across departments. This position focuses on safety, efficiency, and supervising daily operations to ensure quality production.

Ideal candidates will have 2–3 years of manufacturing experience, strong communication skills, and knowledge of ERP systems. A competitive salary of $65,000–$75,000 annually is offered, alongside comprehensive benefits.

Qualifications

• Prior leadership or lead/step-up experience preferred.
• Exposure to unionized environments and basic understanding of Collective Bargaining Agreements preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Support Production Supervisors in leading and coordinating work groups.
• Assist with training, onboarding, and development of union employees.
• Ensure adherence to safety and compliance standards.

Skills

Union workforce supervision

Production scheduling and resource allocation

Lean manufacturing and continuous improvement

Cross‑functional communication

Safety leadership

ERP/MRP system utilization

Coaching, training, and performance management

Education

2–3 years of manufacturing experience

Tools

Microsoft Office (Excel, Word, Outlook)

ERP/MRP systems

Job description

Position Purpose

Support Production Supervisors in leading and coordinating unionized work groups across multiple departments to ensure the safe, efficient, and timely production of quality products. This role provides frontline leadership assistance, improves cross-functional coordination, and helps maintain compliance with the Collective Bargaining Agreement.

At API, we take our culture transformation seriously. To help ensure the best fit for both the individual and our organization, candidates are asked to complete a 10‑minute Culture Index Survey after submitting their application. This allows interview time to focus more deeply on job behaviors and work history.

Culture Index Survey:
https://go.cultureindex.com/s/7Y0awCvsZZ

What You Will Do

• Production & Operational Support
  • Assist in supervising daily operations to meet safety, quality, delivery, and cost objectives.
  • Provide floor-level support across multiple production departments to ensure continuity of operations.
  • Help monitor workflow, identify bottlenecks, and elevate issues impacting production schedules.
  • Ensure adherence to standard work, quality requirements, and production processes.
• Labor Coordination (Union Environment)
  • Support daily labor scheduling and staffing adjustments in alignment with the Collective Bargaining Agreement.
  • Provide guidance and reinforcement of work rules, policies, and contract provisions.
  • Assist in tracking attendance, overtime, and staffing needs across departments.
• Safety & Compliance
  • Reinforce a strong culture of safety and ensure compliance with all company and regulatory standards.
  • Participate in safety audits, incident investigations, and corrective actions.
  • Promote safe work practices and immediately address unsafe conditions.
• Employee Support & Development
  • Assist with training, onboarding, and skills development of union employees.
  • Support coaching efforts and help address employee performance concerns.
  • Maintain positive working relationships and support employee engagement initiatives.
• Cross-Functional Coordination
  • Partner with Production Supervisors, Production Control, and other departments to ensure materials and resources are available to meet production goals.
  • Communicate effectively across shifts and departments to maintain workflow continuity.
  • Assist in implementing process improvements and lean manufacturing initiatives.
• Administrative & Reporting Support
  • Help maintain accurate production records, labor tracking, and reporting.
  • Support KPI tracking related to safety, quality, delivery, and efficiency.
  • Assist with documentation related to employee actions, training, and compliance.

What You Bring

• 2–3 years of manufacturing experience; prior leadership or lead/step-up experience preferred
• Exposure to unionized environments and basic understanding of Collective Bargaining Agreements preferred
• Strong interpersonal and communication skills with the ability to work across departments
• Working knowledge of manufacturing processes and shop floor operation
• Familiarity with ERP/MRP systems (Plex experience a plus)
• Basic understanding of lean manufacturing principles preferred
• Proficiency with Microsoft Office (Excel, Word, Outlook)

Key Skills

• Union workforce supervision
• Production scheduling and resource allocation
• Lean manufacturing and continuous improvement
• Cross‑functional communication
• Safety leadership
• ERP/MRP system utilization
• Coaching, training, and performance management

Physical Requirements

• Ability to work in a manufacturing environment, including production floor exposure.
• Ability to stand, walk, and move throughout the facility during the shift.
• Occasional lifting consistent with production floor requirements.
• Ability to wear required personal protective equipment (PPE).

What We Offer You

• Opportunity to be part of a premier global engineering organization
• Ability to contribute to leading‑edge heat transfer technology
• Impact customers across multiple industries
• Competitive salary and comprehensive benefits package, including:

1. Health & welfare benefits
2. 401(k)
3. Paid Time Off (PTO)
4. Professional and developmental opportunities
5. $65,000 – $75,000 annually, based on experience and qualifications.

Equal Employment Opportunity Statement

API is an Equal Opportunity Employer and complies with all applicable federal, state, and local fair employment practices laws. We do not discriminate based on any protected status.

INDZ