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GENERAL PURPOSE
Under the direction of the Production Manager, the Assistant Production Manager is responsible for the overall shift production, PPOH, Quality, Customer Relations, Housekeeping, Security, Safety, and maintaining and developing the workforce.
Description
Under the direction of the Production Manager, the Assistant Production Manager is responsible for the overall shift production, PPOH, Quality, Customer Relations, Housekeeping, Security, Safety, and maintaining and developing the workforce.
Duties And Responsibilities
- Supervises work performed in the facility laundry area including receiving, pick up, sorting, cleaning, and distribution of laundry to customers.
- Handle and troubleshoot all issues posed by supervisors and ensure proper resolution.
- Ensures appropriate housekeeping standards are met.
- Orders, receives, and properly distributes all necessary supplies needed to ensure proper workflow.
- Assists with direct cost control and knowledge of contracts when dealing with vendors. Oversees the daily monitoring of payroll and labor costs.
- Ensuring the cost-effective operation of the plant, while maintaining a safe work environment for the staff.
- Direct liaison with the Engineering manager to assure the safe operation and upkeep of all production equipment.
- Assists with reports such as monthly, weekly, daily operating Reports, Key Indicators, and can read and interpret a P&L statement.
- Responsible for plant safety and overseeing regulatory compliance for all required agencies.
- Knowledgeable of OSHA and effective execution of its principles.
- Ensures all new hires and employees receive regulatory training and continually trains in safety awareness.
- Assists customers/clients with any emergencies or problems that may occur.
- Understanding of production costing and laundry design and development to explore various operational methods.
- Assists in the preparation of annual reviews and employee disciplinary procedures.
- Maintain PPOH at expected levels (130).
- Assist in developing action and development plans for the supervisory team, ensuring their growth, success, and employee retention.
Qualifications
- BS/BA in Management or equivalent; minimum five years of operations/management experience—preferably in laundry operations with large-scale plants or in the commercial field.
- Spanish language skills are a plus.
- Knowledge of production methods and monitoring.
- Knowledge of laundry equipment and basic washroom chemistry.
- Effective communication skills in English, both oral and written.
- Ability to multi-task, prioritize, and adapt to changing environments.
- Exhibits initiative, responsibility, flexibility, and leadership.
- Thorough knowledge of contract administration and office procedures.
- Proficient in Windows-based office software, including Microsoft Office (Word, Excel, PowerPoint, Outlook).
Working Conditions
Details about the amount of time typically spent on activities, environmental conditions, and physical demands are included, emphasizing the indoor/outdoor work, noise levels, hazards, and physical stamina required for the role.