Assistant Produce Team Lead - Earth Fare Rock Hill

Hulsing Enterprises, LLC; Rock Hill (SC); On-site; USD 22,000 - 26,000; Full time

Job summary

Earth Fare Rock Hill is seeking an Assistant Produce Department Team Leader to supervise daily operations of the Produce Department and lead a team of clerks. You will ensure quality, freshness, and customer service while meeting department goals and maintaining safety standards.

You will train staff, manage inventory, handle deliveries, and coordinate with store leadership to drive sales and reduce costs. This on-site role requires knowledge of produce and food-safety practices.

Qualifications

• 2-3 years experience with produce and natural/organic products.
• Knowledge of produce industry trends and dietary terms.
• Proficient in Microsoft Office and ability to learn Falcon scanner.
• Experience managing shrink, sales, gross profit and overhead.
• Retail or customer service experience 1-2 years.
• Perishable experience and ServSafe certification preferred.

Responsibilities

• Train and develop team members: communicate vision, SOPs, guidelines, and financial goals.
• Emphasize customer service, safety, and sanitation.
• Interview, select, train, and support team members.
• Act as key holder to support store operations.
• Supervise production of in-house cut fruit/vegetable program.
• Ensure proper handling of organic products.
• Maintain knowledge of fruits, vegetables, herbs, and packaged goods.
• Maintain high standards of quality control.
• Manager on Duty; may work up to five MOD shifts weekly.
• Order and receive deliveries.
• Schedule team members.
• Review sales, shrink, reports and emails; respond accordingly.
• Conduct monthly department inventory.
• Identify opportunities to reduce expenses.
• Develop and maintain an attractive sales floor per merchandising guidelines.
• Maintain department cleanliness, sanitation, and organization.

Skills

Customer service

Team leadership

Microsoft Office

Food safety awareness

Inventory management

Education

ServSafe certification preferred

Tools

Microsoft Excel

Falcon handheld scanner

Outlook

Job description

Job Details: Job Location: Earth Fare Rock Hill - Rock Hill, SC 29732, Position Type: Full Time, Salary Range: $16.00 - $19.00 Hourly, Job Shift: Any, Job Category: Grocery, Earth Fare Team Leaders

At Earth Fare, our Team Leaders are managers responsible for modeling Earth Fare's Mission, Conviction, and Purpose while developing and managing a successful team within their department. Team Leader responsibilities include adhering to departmental standard operating procedures and meeting or exceeding financial goals, including gross profit, shrink, sales, labor, and department overhead. Team Leaders are responsible for ensuring a clean, organized, and safe work environment.

Assistant Produce Department Team Leader

Assistant Produce Team Leaders oversee the daily operations of the produce department in the absence of the Team Leader, ensuring high standards of quality, customer service, and operational efficiency. They lead and motivate a team of produce clerks, manage inventory, and ensure the department meets both company and customer expectations. This role is crucial in maintaining the freshness and presentation of our produce offerings and driving sales performance.

Key Contributions:

Training & Development:

• Communicate the Earth Fare vision, standard operating procedures, merchandising guidelines, and financial goals to Team Members.
• Emphasize customer service, safety, and sanitation.
• Interview, select, train, and support team members.
• Act as a key holder to support overall store operations.

Production:

• Supervise and participate in the production of in-house cut fruit/vegetable program.
• Ensure proper handling of organic products.
• Maintain knowledge of fruits, vegetables, herbs, roots, and packaged goods offered in the Produce Department.
• Maintain high standards of quality control.
• Manager on Duty: May work up to five MOD shifts per week, including opening and closing, based on store/business needs.

Operational Tasks:

• Order and receive deliveries.
• Schedule team members.
• Review daily and weekly sales/movement reports, shrink reports, emails, and respond accordingly.
• Conduct monthly department inventory.
• Identify opportunities to reduce expenses.

  Merchandising:

  • Develop and maintain an attractive sales floor by implementing Earth Fare merchandising guidelines.

  Department Conditions:

  • Maintain cleanliness, sanitation, and overall organization of the department, including fixtures, storage, workstations, freezers, and coolers.

  Required Knowledge and Experience:

  • Knowledge of produce industry trends, allergies, and specialized dietary terms (gluten-free, vegan, vegetarian, etc.).
  • Understanding of food safety, sanitation, and proper storage/display of organic products.
  • Proficient in Microsoft Office (Excel, Outlook) and ability to learn Falcon hand-held computer scanner.
  • Proven success managing shrink, sales, gross profit, and total overhead in a similar environment.
  • Minimum 2-3 years experience working with produce and natural/organic products.
  • Solid understanding of fruit and vegetable cut preparation, processing, and packaging procedures.
  • Minimum 1-2 years experience in a retail and/or customer service-oriented position.
  • Perishable experience and OSHA ServSafe Certification preferred.

  Environmental Conditions & Physical Demands:

  • Ability to lift up to 50 pounds.
  • Ability to bend, reach, stoop, kneel, and squat.
  • Ability to push, pull, and maneuver heavy loads.
  • Work in a fast-paced environment focused on customer service.
  • Exposure to extreme cold and heat for short periods.
  • May travel periodically for meetings.
  • Must be able to stand for extended periods.