Store Team Leader - Earth Fare Rock Hill

Earth Fare, Inc.; Beaty Estates (SC); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement planning

Paid time off

Store discount 20%

Discounted hot bar/salad bar

Flexible scheduling

Supportive working environment

Job summary

Earth Fare Store Team Leader role overseeing daily store operations, customer service, and healthy product merchandising in a community-focused setting. The leader drives profitability through KPI management, staff development, and adherence to Earth Fare’s standards and values.

The position emphasizes strategic oversight of sales, labor, inventory, and community engagement with an emphasis on sustainability and health, requiring problem-solving and proactive improvement initiatives.

Qualifications

• Bachelor's degree preferred or equivalent experience in retail management.
• Minimum of 3–5 years in retail management, preferably in natural foods or grocery.
• Strong leadership, customer service orientation, merchandising, financial acumen, and team management skills.
• Proficiency in POS and inventory management systems.

Responsibilities

• Leadership and Team Development: Lead, motivate, and guide a team of associates, fostering an atmosphere that reflects Earth Fare's mission and values.
• Operational Management: Ensure smooth and efficient store operations, compliance with company standards, and manage daily tasks to meet business objectives.
• Customer Service Excellence: Champion customer service standards, ensuring each customer experience is positive and reflective of Earth Fare’s community-oriented culture.
• Merchandising and Product Management: Manage the in-store merchandising strategy to enhance sales, maintain product quality, and meet customer expectations for natural and organic products.
• Financial Performance: Drive sales and profitability by managing KPIs like sales, labor, and shrink, with targets established in the store level budget annually.
• Compliance and Standards: Uphold Earth Fare's unique food philosophy and operational standards, ensuring compliance with all relevant regulations.
• Community and Sustainability: Engage with the local community to promote sustainability and health, aligning with Earth Fare’s core values.
• Scheduling Requirements: Adhere to specific scheduling guidelines to ensure leadership presence during key shopping times and to maintain operational consistency.
• Other Duties: As a leader within Earth Fare, the Store Team Leader is expected to embody the spirit of entrepreneurship and ownership.

Skills

Leadership

Customer service

merchandising

Financial acumen

Team management

Education

Bachelor's degree or equivalent experience

Tools

POS systems

Inventory management systems

Job description

Earth Fare Store Team LeaderThe Store Team Leader at Earth Fare is pivotal in steering the daily operations, ensuring top-tier customer service, and upholding our commitment to health, wellness, and sustainability. This role encompasses comprehensive leadership, from team development and operational oversight to financial management and customer engagement.The Store Team Leader will not only ensure compliance with Earth Fare's standards and policies but also act as a champion for customer needs, fostering a team environment that mirrors the company's values. This position requires strategic oversight of sales, labor management, inventory control, and community engagement, all while maintaining a keen eye on profitability and operational excellence.The leader must be adept at problem-solving, proactive in identifying opportunities for improvement, and flexible enough to handle any responsibility that arises to ensure the store's success.ContributionsLeadership and Team Development: Lead, motivate, and guide a team of associates, fostering an atmosphere that reflects Earth Fare's mission and values. Develop staff through training, performance reviews, and career pathing opportunities.Operational Management: Ensure smooth and efficient store operations, compliance with company standards, and manage daily tasks to meet business objectives.Customer Service Excellence: Champion customer service standards, ensuring each customer experience is positive and reflective of Earth Fare’s community-oriented culture.Merchandising and Product Management: Manage the in-store merchandising strategy to enhance sales, maintain product quality, and meet customer expectations for natural and organic products.Financial Performance: Drive sales and profitability by managing key performance indicators (KPIs) like sales, labor, and shrink, with targets established in the store level budget annually.Compliance and Standards: Uphold Earth Fare's unique food philosophy and operational standards, ensuring compliance with all relevant regulations.Community and Sustainability: Engage with the local community to promote sustainability and health, aligning with Earth Fare’s core values.Scheduling Requirements: Adhere to specific scheduling guidelines to ensure leadership presence during key shopping times and to maintain operational consistency.Other Duties: As a leader within Earth Fare, the Store Team Leader is expected to embody the spirit of entrepreneurship and ownership. This role requires a proactive approach to unforeseen challenges and opportunities, ensuring the store's success by addressing needs as they arise.Required Knowledge and ExperienceEducation: Bachelor's degree preferred or equivalent experience in retail management.Experience: Minimum of 3–5 years in retail management, preferably in natural foods or grocery.Skills: Strong leadership, customer service orientation, merchandising, financial acumen, and team management skills. Proficiency in POS and inventory management systems.Personal Attributes: Friendly, patient, reliable, and committed to providing excellent customer service.Commitment to Values: Passion for natural and organic products, and alignment with Earth Fare’s mission and values.Environmental Conditions & Physical DemandsMust be able to lift up to 50 poundsMust be able to bend, reach, stoop, kneel, and squatMust be able to push, pull, and maneuver heavy loadsMust be able to stand and be on one's feet during the workdayWhy Work for Earth Fare?Great BenefitsHealth, Vision, and Dental Insurance for full-time employeesRetirement PlanningPaid Time Off20% Store Discount and discounted hot bar and salad barFlexible SchedulingSupportive Working EnvironmentOur Team Members and Leadership work together to co-create a working environment where each person’s unique traits and talents are valued. We believe that every person’s role is important and that clear communication and respect for one another are paramount to shaping our experience at work each day.Opportunities for GrowthEmpowering and developing our Team Members is integral to our company values. We ensure that each person has the support, tools, and knowledge to master their current roles. We encourage our Team Members to express interest in learning new skills and pursuing opportunities for advancement.Community RelationshipsWe encourage our Team Members to cultivate community relationships that will positively impact our neighbors, partners, and the environment. We do this through a conscious effort to partner with outside organizations and host supportive community events.