Assistant Practice Manager - Specialty Care, Encino

Carolinas MGMA; California (MO); On-site; USD 68,000 - 141,000; Full time

Job summary

A leading healthcare organization is seeking a qualified candidate to oversee operations and ensure quality patient care within the clinic. The role requires strong supervisory, analytical, and interpersonal skills along with familiarity with medical practices and patient services. This position is essential for effective clinic management and interacts closely with medical staff for operational excellence.

Qualifications

• Experience in recruitment and performance appraisal.
• Ability to manage patient services in a community clinic.
• Knowledge of major medical insurance plans.

Responsibilities

• Oversee the business and patient care support functions.
• Manage staff communications and patient access.
• Coordinate clinical services and quality reporting.

Skills

Supervisory skills

Analytical skills

Interpersonal skills

Writing skills

Knowledge of medical terminology

Tools

MS Word

Excel

CareConnect system

Job description

Description

In this role, you will report to the Director of Operations and Practice Manager, helping to oversee the business and patient care support functions for Encino Specialty Care suites.

You will be responsible for staff communications, the call center and patient access, administrative and financial analysis, care coordination of clinical services and communication, space management, clinical outcomes, quality and safety reporting, revenue cycle management, and policy development and deployment.

You will work with the Lead Physician, operation clinic leads/supervisors, Medical Director, and Director of Operations to assure an overall effective operation of clinic.

Salary Range: $68,800 - $141, 000/annually

Qualifications

Required:

• Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.
• Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.
• Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet.
• Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.
• Working knowledge of medical terminology.
• Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.
• Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.
• Working knowledge of major medical insurance plans.
• Ability to work occasional weekends or evenings as required.

Preferred:

• Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel.
• Working knowledge of the CareConnect system.
• Demonstrated experience in managing patient services and nursing staff in a community clinic.
• Accounting skills to plan, prepare and analyze revenue and expense budgets.