Assistant Practice Manager/Operations Coordinator

National Low T Clinic; Knoxville (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

96 hours PTO

Paid holidays

Full benefits

401k

Discounts on Clinic Services

Growth opportunities

Job summary

National Low-T Clinic is seeking an Operations Coordinator / Assistant Practice Manager to support day-to-day operations across five locations. The role partners with the Practice Manager to ensure efficient operations, staff support, and timely completion of administrative tasks.

Ideal candidate is highly organized, proactive, and able to manage multiple priorities while communicating professionally with staff at all levels. Healthcare operations experience is preferred.

Qualifications

• Extremely organized and detail-oriented.

Responsibilities

• Assist with employee scheduling and coverage coordination.

Job description

Operations Coordinator / Assistant Practice Manager

National Low-T Clinic

National Low-T Clinic is seeking a highly organized, dependable, and proactive Operations Coordinator / Assistant Practice Manager to support the day-to-day operations of our growing medical practice.

National Low-T Clinic currently operates five clinic locations, with continued growth and expansion planned. This position will work closely with the Practice Manager and clinic teams to help ensure each location operates efficiently, employees are supported, and important administrative and operational responsibilities are completed accurately and on time.

This is an ideal role for someone who enjoys organization, problem-solving, people, healthcare operations, and taking ownership of projects.

Responsibilities

The Operations Coordinator / Assistant Practice Manager will assist with:

• Employee scheduling and coverage coordination
• Payroll preparation and timecard review
• Recruiting, interviewing, and onboarding new employees
• New-hire paperwork and maintenance of employee records
• Training coordination and follow-up
• PTO, attendance, and staffing tracking
• Monitoring staffing needs across all clinic locations and enforcing clinic consistent clinic standards
• Ordering medical and office supplies
• Vendor communication, purchasing, and order follow-up
• Maintaining clinic policies, procedures, workflows, and checklists
• Assisting with provider and employee credentialing and other administrative requirements
• Supporting providers, nurses, medical assistants, front-office staff, and clinic leadership
• Helping identify and resolve day-to-day operational issues
• Tracking projects, deadlines, and outstanding tasks to ensure completion
• Assisting with communication and coordination between clinic locations
• Helping maintain consistency in processes and expectations across all locations
• Supporting the Practice Manager with company growth, new initiatives, and future clinic locations

Who We Are Looking For

We are looking for someone who is:

• Extremely organized and detail-oriented
• Dependable, accountable, and able to follow through
• Proactive and comfortable taking initiative
• Able to manage multiple priorities and deadlines
• A strong and professional communicator
• Comfortable working independently while also being part of a team
• Comfortable communicating with employees at all levels of the organization
• Solutions-oriented and able to think through problems quickly
• Insurance Experience is a plus
• Confident using computers, scheduling systems, spreadsheets, and office software
• Able to handle confidential employee and business information professionally
• Interested in developing into a larger leadership and management role as the company grows

Previous experience in healthcare administration, medical practice management, human resources, operations, or office management is strongly preferred.

Compensation & Benefits

Salary: Based on experience and qualifications

Benefits include:

• 96 hours PTO, Paid Holidaysincreases with years of service
• Full employee benefits, fully paid medical dental and vision premiumfor employee
• 401k
• Discounts on Clinic Services
• Opportunities for professional growth and advancement as National Low-T Clinic continues to expand

About National Low-T Clinic

National Low-T Clinic is a growing men's and women's health practice focused on hormone optimization, testosterone therapy, medical weight loss, wellness, and related healthcare services.

We currently operate five clinic locations and are continuing to build the leadership and operational infrastructure needed to support future growth.

Just as important as our growth is the culture we have created. We take pride in maintaining a positive, supportive, and enjoyable work environment where employees feel valued, teamwork is encouraged, and people genuinely enjoy coming to work. We believe that taking care of our team ultimately helps us provide a better experience for our patients.

We are looking for someone who wants to be part of that culture, contribute positively to it, and help us protect it as we continue to grow.

This is an excellent opportunity for someone who wants more than just a job; someone who wants to become an important part of a growing company, develop as a leader, and help shape the future of National Low-T Clinic.