Assistant Practice Manager

Alameda Health Sytem; Oakland, Northern (CA, KY); Hybrid; USD 107,000 - 180,000; Full time

Benefits offered by this job

Benefits program

Job summary

Alameda Health System in Oakland, CA is seeking an Assistant Practice Manager to support the operations of an ambulatory clinic. The role focuses on access, efficiency, scheduling, billing, and staff coordination to ensure high-quality care.

The position requires at least a high school diploma and about three years in health care, with supervisory experience preferred. This full-time, day-shift role offers a generous benefits program and competitive compensation.

Qualifications

• Minimum Education: High school diploma.
• Preferred Education: Bachelor’s degree in Health Administration, Public Health, Business or related field.
• Three years of health care experience.
• Preferred Supervisory experience.

Responsibilities

• Plans, organizes and manages operations and activities of one or more health programs within an ambulatory clinic; day-to-day access, efficiency, productivity, service experience, scheduling, billing, provider communication and quality of care.
• Provides analysis and prepares reports to support clinic areas, including grant programs and reporting.
• Makes rounds to evaluate patient care, operations and staff needs; plans and implements programs.
• Addresses issues raised by providers, staff, patients; leads quality improvement initiatives.
• Coaches staff, develops and audits standard work.
• Supervises grant-funded positions and staff; evaluates performance and maintains accountability.
• Promotes patient and staff satisfaction and evaluates survey results.
• Partners with Ambulatory system leaders to plan initiatives that improve access, quality, safety and care experience.
• Performs other duties as required.

Skills

Healthcare operations

Staff supervision

Data reporting

Grant reporting

Education

High school diploma

Bachelor’s degree in Health Administration, Public Health, Business or related field

Job description

Assistant Practice Manager Internal Only

Available to current Alameda Health System employees only

• Oakland, CA
• Highland General Hospital
• FQ HGH Bridge Clinic
• Full Time - Day
• $51.84 - $86.40 / Hour
• Req #: 44767-33297
• FTE: 1
• Posted: September 18, 2026

Summary

Supports the management of the overall operations of one medical practices or programs within an ambulatory clinic.

DUTIES & ESSENTIAL JOB FUNCTIONS

1. Plans, organizes and manages the operations and activities of one or more health programs within an ambulatory clinic; responsible for the day to day activities related to access, efficiency, productivity, service experience, scheduling, billing, provider communication and quality of care.

2. Provides analysis and prepares reports to support specific areas of the clinic or program, including but not limited to grant programs and reporting.

3. Makes regular rounds to units to evaluate status of patient care, operation and environment of the units and staff needs; evaluates progress of assigned areas and plans, implements and evaluates programs to meet current and anticipated needs.

4. Addresses issues raised by providers, staff, patients and other internal/external customers; builds a culture of trust and collective problem-solving; leads quality improvement initiatives.

5. Coaches staff daily; develops, implements and audits standard work.

6. Supervises specific grant-funded positions and/or subset of staff within the clinic or program, including daily supervision and management of assignments; regularly evaluates these staff performance and maintains a culture of accountability; addresses any performance issues as needed.

7. Promotes patient and staff satisfaction; regularly evaluates satisfaction survey results and addresses areas of improvement.

8. Partners with Ambulatory system leaders to plan, implement and evaluate initiatives that improve access, quality, safety, and the care experience.

9. Performs other duties as required.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Required Education: High school diploma

Preferred Education: Bachelor’s degree in Health Administration, Public Health, Business or related field.

Required Experience: Three years of health care experience.

Preferred Experience: Supervisory experience.

Pay Range: $51.84 - $86.40 / Hour

The pay range for this position reflects the base pay scale for the role at Alameda Health System. Final compensation will be determined based on several factors, including but not limited to a candidate’s experience, education, skills, licensure and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization. Alameda Health System also offers eligible positions a generous comprehensive benefits program.