Assistant Practice Manager

Rosin Eyecare; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Rosin Eyecare is seeking a capable manager to lead daily operations and support the Practice Manager in delivering premium eyecare experiences in Chicago. This role emphasizes prioritization, planning, and supervision across front-office and clinical support functions.

You will help monitor financial procedures, support staffing and training, and ensure all safety programs and policies are followed, while maintaining a strong patient-focused environment.

Qualifications

• High school diploma or equivalent required.
• Strong business and financial acumen with operational analysis skills.
• Excellent communication and listening abilities.
• Experience with technology such as POS and patient record systems.

Responsibilities

• Leads practice operations in the absence of the Practice Manager to ensure premium patient experiences.
• Diagnoses business performance and drives profitability through primary care functions.
• Oversees billing, deposits, and reporting for efficiency.
• Guides change management and adoption of new tech, processes, and reports.
• Maintains inventory accuracy and supports staff recruitment and development.

Skills

Business acumen

Communication

Technology literacy

Leadership

Education

High school diploma

College degree or equivalent

ABO Certification (non-licensed state)

Tools

POS systems

EMR/patient records software

Job description

Company

Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we’ve remained completely focused on treating our patients like we would treat members of our own family. This commitment has fueled our success, allowing us to expand across the region and ensure that better vision is never too far out of sight. Our expert team of Optometrists, Ophthalmologists, and LASIK surgeons are dedicated to their specialties and each have extensive training in their respective field. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups. We’re constantly incorporating cutting-edge technology and the latest techniques to provide a modern approach to eye care.

As part of our team, you will have access to tailored professional development opportunities to ensure you have the right skills to succeed in your new role. Our people are our strength and are always an integral part of our success.

Rosin is part of EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses.

GENERAL FUNCTION

This role acts as a leader in absence of, or in support of the Practice Manager, promoting and guaranteeing premium and professional eyecare experiences with every patient. This position supports establishing the practice as the premier destination for all vision needs within the community. This position is highly visible and requires strong leadership skills with the ability to prioritize, plan, and supervise the primary care functions within their practice.

MAJOR DUTIES AND RESPONSIBILITIES

• Cultivates a staff that will embrace a patient-centric approach to provide unsurpassed patient experiences, every time.
• Supports the Practice Manager in diagnosing the business and leverages the synergies of all primary care functions to drive positive results and profitability.
• Assists Practice Manager in monitoring appropriate management of financial procedures including billing, daily deposits, and reporting to ensure optimal efficiency and profitability within the practice.
• Supports the Practice Manager with change management, leading the practice through adoption of new technology, processes, and reports continued improvement opportunities.
• Maintains inventory accuracy through proper inventory management procedures.
• Supports recruiting activities that lead to selecting high caliber, success-oriented talent.
• Creates a talent pipeline for succession through development and training of staff.
• Follows workforce management guidelines to optimally staff all practice hours of operation.
• Ensures all Company approved safety programs are implemented and maintained.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other functions as dictated by business needs or Practice Manager.

BASIC QUALIFICATIONS

• High School graduate or equivalent
• 1+ years management/supervisory experience, preferably in an eyecare/healthcare setting
• Strong business and financial acumen including operational analysis
• Familiarity with technology, such as point-of-sale, patient record systems, and other software applications
• Strong communicator and listener

PREFERRED QUALIFICATIONS

• College degree or equivalent
• ABO Certification in non-licensed state
• Previous experience in leadership positions
• Knowledge of basic optics and dispensing/fitting eyewear

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [e-mail].
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.