Assistant Parts Manager

National Indoor RV Centers | NIRVC; Lewisville (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the RV industry is seeking an Assistant Parts Manager to oversee the parts department. Responsibilities include managing inventory, ordering parts, and ensuring customer satisfaction. Ideal candidates will have a background in parts management and a strong focus on customer service. This full-time position offers competitive pay, benefits, and opportunities for career growth.

Benefits

Medical, Dental, Vision Insurance

401K

Over 100 hours PTO in first year

Paid Holidays

Floating Holiday

Qualifications

• Minimum of 3 years of parts/inventory management experience.
• Knowledge of automotive parts and systems preferred.

Responsibilities

• Assist the Parts Manager in managing the parts department.
• Oversee inventory and ensure parts are properly stocked.
• Manage staff by providing guidance, training, and support.

Skills

Organizational Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Education

High School Diploma

Tools

Microsoft Office

Inventory Management Software

Job description

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Description

NIRVC’s Assistant Parts Managers are responsible for assisting with managing and overseeing the parts department. This includes overseeing inventory, ordering parts, managing staff, and ensuring customer satisfaction. This role manages parts operations to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Assists with attracting, retaining, and effectively engaging department personnel.

Schedule

The schedule for this role is M-F 10am-7pm, with some Saturdays.

Key Responsibilities

• Assist the Parts Manager in managing the parts department of the company
• Oversee inventory and ensure that parts are properly stocked and organized
• Order parts and manage the delivery process to ensure timely delivery
• Manage staff by providing guidance, training, and support
• Maintain relationships with all parts suppliers (Internal and External)
• Ensure customer satisfaction by addressing their needs and concerns
• Develop and implement policies and procedures to improve efficiency and productivity in the parts department
• Maintain an accurate and effective parts inventory control system that includes physical inventories and regular cycle counts
• Manage all parts warranty and return claims to ensure maximum credit within required time frames
• Communicate regularly with the Branch GM, Service Manager, and Service Advisors regarding vendor issues, backorder parts, damage, and warranty repairs
• Monitor and analyze department performance and develop strategies for improvement
• Collaborate with other departments to ensure effective communication and coordination
• Maintain a safe and clean work environment in accordance with company policies
• Perform other duties as assigned or requested

Qualifications

• High school diploma or equivalent experience
• Minimum of 3 years of parts/inventory management experience
• Knowledge of automotive parts and systems preferred
• RV background/experience preferred
• Strong organizational and leadership skills
• High level of customer service skills (internal and external)
• Basic understanding of financial principles related to Parts Department operations
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and inventory management software
• Strong problem-solving and analytical skills
• Multi-tasking and organizational skills
• Ability to work independently and as part of a team
• Dependable and timely attendance
• Build and maintain cooperative relationships with co-workers, suppliers, and customers
• Valid driver’s license with an acceptable driving record

Working Conditions

The Assistant Parts Manager works primarily in an indoor office environment but may need to lift heavy objects, work in warehouses, and occasionally work evenings, weekends, or travel. May be exposed to dust, fumes, or hazards typical of warehouse or garage environments.

What We Offer

Competitive salary, benefits, and career growth opportunities, including:

• Medical, Dental, Vision insurance starting after 30 days
• Voluntary benefits (STD, LTD, Life, etc.)
• 401K after 90 days
• Over 100 hours PTO in first year
• Paid holidays and floating holiday
• Industry-leading pay
• New facilities and advancement opportunities

If you are customer-focused and passionate about the RV industry, apply now. We are an Equal Opportunity Employer (EOE) and conduct pre-employment testing including background checks, MVR, and drug screening.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Consumer Services, Facilities Services, Recreational Facilities