Assistant Outlet Manager-51000

Auro Hotels; Charleston (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

Auro Hotels in Charleston seeks an energetic Food & Beverage Assistant Manager to help run the restaurant and nearby venues, ensuring guest expectations are met.

You will manage service, supervise staff, and coordinate with the Chef and Night Audit, while maintaining menu knowledge and wine list expertise to enhance the guest experience.

This role requires professionalism, composure under pressure, and a focus on accurate cash handling and timely closing procedures.

Qualifications

• Experience in fast-paced, service-oriented environments.
• Strong guest interaction and problem-solving skills.
• Ability to train and coordinate a service team.
• Basis knowledge of wine and bar operations.

Responsibilities

• Ensure high-quality service in a fast-paced setting.
• Interact with guests and respond to requests professionally.
• Coordinate service between team members for smooth shifts.
• Perform opening and closing duties, including cash handling.
• Reconcile checks and ensure correct accounts; finalize paperwork.

Skills

Customer service

Communication skills

Team coordination

Menu and wine knowledge

Cash handling

Tools

POS systems

Job description

The purpose of the Food & Beverage Assistant Manager is to assure the overall success of the restaurant (and accompanying venues in or near the restaurant) by meeting or exceeding the guest expectation for service.\

Job Functions:

Must be able to work in a fast paced and customer service-oriented environment; to perform duties under pressure and meet deadlines in a timely manner; to interact with co-workers, General Manager, guests and the public in a professional manner.

Maintains communication with Chef, understands menu prior to opening and is aware of changes during service. Understands timing of various items. Be knowledgeable of all menu items, garnish, contents and preparation methods. Be prepared to answer any guest questions about the menu in a direct, concise way.

Be knowledgeable of the wine list, cocktails and bar including wine selections.

Controls operation of his/her restaurant. Ensures proper execution of service between team members. Observe diners to respond to any additional requests.

Must complete opening/closing duties. Close server's paperwork at the end of the shift. Responsible for his/her bank. All completed paperwork given to Night Audit. Responsible for ensuring that checks are closed to correct account.