Assistant Operations Manager – Railroad

Qualdoc; Kansas City (MO); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Training & certification opportunities

Medical, dental, and vision insurance

401(k)

Disability, Life & AD&D Insurance

Paid Time Off and holidays

Career advancement opportunities

Job summary

Qualdoc is seeking an experienced Assistant Operations Manager to support field crews on railroad emergency response, derailment recovery, and track maintenance projects in Kansas City. You will lead crew coordination, safety compliance, and hands‑on problem solving in fast‑paced field environments.

Expect to manage safety, communication with customers and partners, and ongoing coaching of staff, with travel as required and a focus on timely, quality project delivery.

Qualifications

• Experience in railroad, heavy equipment, construction, or related field operations preferred.
• Previous leadership or team‑management experience in a field environment.
• Strong knowledge of DOT and FRA regulations.
• Experience working with or operating heavy equipment such as cranes, trucks, and excavators.
• Ability to read and understand crane load charts and rigging requirements.
• Strong leadership, communication, coaching, and problem‑solving skills.
• Proficiency with Microsoft Office and ability to learn operational software.
• Valid driver's license with a clean driving record.
• Class A or Class B CDL preferred, not required.
• Ability to complete required safety training and certification programs.

Responsibilities

• Support Supervisors with the safe and efficient completion of multiple field projects
• Coordinate personnel, assignments, equipment, schedules, and project priorities
• Track project progress and help ensure work meets timelines, budgets, and customer requirements
• Provide hands‑on leadership, coaching, and problem‑solving at job sites
• Respond to emergency service calls when needed
• Conduct site visits to monitor safety, quality, productivity, and potential risks
• Communicate with railroad customers, field partners, and regulatory agencies
• Train, mentor, and develop employees
• Assist with hiring, performance evaluations, and employee coaching
• Support workforce planning, budgeting, and forecasting
• Review payroll, labor hours, equipment usage, and project documentation
• Monitor equipment condition and coordinate maintenance or replacement
• Support customer relationships and participate in industry events
• Identify operational issues and help implement effective solutions
• Ensure field activities comply with DOT, FRA, and applicable safety requirements

Skills

Leadership

Communication

Coaching

Problem-solving

Field operations

Safety management

Crane load charts

Rigging knowledge

DOT/FRA regulations

Microsoft Office

Tools

Microsoft Office

Job description

Assistant Operations Manager - Railroad

Location:

Kansas City, MO

Job Type:

Full-Time | Direct Hire

Starting Salary:

$100,000/year — higher salary available depending on experience

CDL:

Not required

Position Summary

We are seeking an experienced Assistant Operations Manager to support field crews handling railroad emergency response, derailment recovery, specialty lifting, railcar repair, and track maintenance projects. This is a hands‑on management position focused on crew coordination, field execution, safety, customer communication, and problem‑solving. The role requires someone comfortable working in fast‑paced and time‑sensitive field environments.

Responsibilities

• Support Supervisors with the safe and efficient completion of multiple field projects
• Coordinate personnel, assignments, equipment, schedules, and project priorities
• Track project progress and help ensure work meets timelines, budgets, and customer requirements
• Provide hands‑on leadership, coaching, and problem‑solving at job sites
• Respond to emergency service calls when needed
• Conduct site visits to monitor safety, quality, productivity, and potential risks
• Communicate with railroad customers, field partners, and regulatory agencies
• Train, mentor, and develop employees
• Assist with hiring, performance evaluations, and employee coaching
• Support workforce planning, budgeting, and forecasting
• Review payroll, labor hours, equipment usage, and project documentation
• Monitor equipment condition and coordinate maintenance or replacement
• Support customer relationships and participate in industry events
• Identify operational issues and help implement effective solutions
• Ensure field activities comply with DOT, FRA, and applicable safety requirements

Qualifications

• Experience in railroad, heavy equipment, construction, or related field operations preferred
• Previous leadership or team‑management experience in a field environment
• Strong knowledge of DOT and FRA regulations
• Experience working with or operating heavy equipment such as cranes, trucks, and excavators
• Ability to read and understand crane load charts and rigging requirements
• Strong leadership, communication, coaching, and problem‑solving skills
• Proficiency with Microsoft Office and ability to learn operational software
• Valid driver's license with a clean driving record
• Class A or Class B CDL preferred, not required
• Ability to complete required safety training and certification programs

Work Requirements

• Frequent overnight travel
• On‑call availability with the ability to report within 1 hour when required
• Work outdoors in varying weather conditions
• Extended hours, including weekends and holidays, may be required
• Active field role involving walking and working in railroad and other physically demanding environments
• Ability to lift up to 50 lbs

Benefits

• Training and certification opportunities
• Medical, dental, and vision insurance
• 401(k)
• Disability, Life & AD&D Insurance
• Paid Time Off and holidays
• Career advancement opportunities

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.