Assistant Operations Manager / Lead Mover

Pink Zebra Moving of Ann Arbor, MI; Ann Arbor (MI); On-site; USD 27,552 - 33,062; Part time

Job summary

Pink Zebra Moving of Ann Arbor, MI is looking for an Assistant Operations Manager / Lead Mover to coordinate daily moving operations and lead crews effectively. This role requires a blend of leadership and hands-on work while ensuring a superior customer experience.

Responsibilities include driving trucks, managing schedules, and maintaining equipment. The ideal candidate will have strong communication skills, the ability to handle physical tasks, and a desire for long-term growth in management.

Qualifications

• Valid driver’s license with a clean driving record.
• Ability to lift 50+ lbs with or without reasonable accommodation.
• Prior moving, labor, logistics, or team leadership experience preferred.

Responsibilities

• Lead moving crews on residential and commercial jobs.
• Drive trucks and assist with physical moving work.
• Communicate with customers before, during, and after moves.
• Support daily scheduling and operational coordination.

Skills

Strong communication and customer service skills

Dependable and responsible

Ability to stay calm and solve problems

Leading by example in physical work

Job description

Overview

Pink Zebra Moving of Ann Arbor is hiring an Assistant Operations Manager / Lead Mover to help lead daily moving operations, support crews in the field, and ensure an exceptional customer experience.

This is a working leadership role, not a desk-only position. The right candidate will spend most of their time on moving jobs leading crews, driving trucks, and working alongside team members, while also supporting scheduling, customer communication, and day-to-day operations.

As the business grows, this role has a clear path to increased responsibility and advancement into higher-level management.

Pay & Schedule

• $20–$24/hour based on experience
• Customer tips on moving jobs
• 10–15 hours/week in office/operations duties
• Additional hours available on moving jobs (up to 20–25 total weekly hours)
• Typical schedule: Monday–Thursday + occasional Saturday mornings
• On-call availability for job support as needed

What You’ll Do

• Lead moving crews on residential and commercial jobs
• Drive trucks and assist with physical moving work
• Support daily scheduling and operational coordination
• Communicate with customers before, during, and after moves
• Assist with on-site estimates and job walkthroughs when needed
• Help ensure trucks, equipment, and supplies are prepared and organized
• Step in to solve problems and keep jobs running smoothly
• Maintain high standards for customer service and team performance
• Support a positive, professional team culture

What We’re Looking For

• Someone who leads by example and is not afraid of physical work
• Strong communication and customer service skills
• Ability to stay calm and solve problems in a fast-paced environment
• Dependable, responsible, and self-motivated
• Comfortable switching between field work and operational tasks
• Willingness to grow into a larger leadership role over time

Requirements

• Valid driver’s license with a clean driving record
• Ability to lift 50+ lbs with or without reasonable accommodation
• Prior moving, labor, logistics, or team leadership experience preferred
• Strong organizational and communication skills
• Reliable and punctual with strong work ethic

Who This Role Is Perfect For

• Has moving or crew leadership experience and wants more responsibility
• Enjoys hands-on work and being active during the day
• Has supervised small teams or wants to move into supervision
• Wants long-term growth into operations or branch management
• Takes pride in customer service and leading by example

About Us

Pink Zebra Moving of Ann Arbor is focused on delivering a higher standard of moving services—combining professionalism, efficiency, and a customer-first approach.

We are a growing company, and we are looking for people who want to grow with us. This role is designed for someone who wants to take ownership, lead teams, and develop into a larger management position as the business expands.

If you’re looking for a leadership opportunity where your effort directly impacts the success of the company, we’d love to hear from you.

Apply today and help us build something great.