Assistant Operations Manager — DC Logistics Leader

Mattress Firm; Town of Florida (NY); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription and視ion

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Sleep products and accessories

Job summary

Mattress Firm is seeking an Assistant Operations Manager to support the day-to-day operations of our distribution center. You will supervise the DC team, help meet financial objectives, and ensure processes and safety rules are followed to deliver world-class service to customers.

This role requires strong leadership, communication, and hands-on training. We offer growth opportunities, benefits, and competitive pay, with base pay or uncapped commissions as part of the compensation package.

Qualifications

• High School diploma or equivalent required.
• Bachelor's Degree preferred.
• 2+ Years related experience preferred.

Responsibilities

• Assist in the efficient day-to-day operations of the distribution center.
• Contribute to meeting overall financial objectives of the distribution center compared to budget.
• Create and foster an environment of trust, open two-way communication, and cohesive team effort.
• Ensure alignment with strategic vision and communicate organizational mission and values to the team.
• Communicate with team members through regular and frequent meetings.
• Hold one-on-one meetings with direct reports at least twice a month.
• Ensure adherence to operational processes, policies, and procedures.
• Ensure the distribution center meets company standards on appearance, cleanliness, and functionality.
• Identify opportunities and drive continuous improvement initiatives in the distribution center.
• Facilitate resolution of customer service issues.
• Verify driver payroll for accuracy.
• Conduct required physical cycle counts, review discrepancies, and make appropriate corrections.
• Ensure use of proper safety equipment and maintain a safe working environment by ensuring adherence to all safety policies and procedures.
• Complete all required training modules and certifications prior to the due date.

Skills

Team leadership

Communication

Motivation

Team building

Problem solving

Adaptability

Safety awareness

Technical aptitude

Training abilities

Education

High School diploma or equivalent

Bachelor's Degree preferred

Tools

Microsoft Outlook

Excel

PowerPoint

Job description

Mattress Firm is seeking an Assistant Operations Manager to support the day-to-day operations of our distribution center. You will supervise the DC team, help meet financial objectives, and ensure processes and safety rules are followed to deliver world-class service to customers.

This role requires strong leadership, communication, and hands-on training. We offer growth opportunities, benefits, and competitive pay, with base pay or uncapped commissions as part of the compensation package.