Assistant Operations Manager | Cosmetologist

Drybar Shops; New York (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive hourly wage

Tips and bonuses

Anniversary gift

Referral bonuses

Add-on bonus program

Medical/Dental/Vision benefits

Paid training

Education discounts

Internal promotions

Free employee blowouts

Job summary

Drybar is seeking an Assistant Shop Manager with a valid cosmetology license to supervise staff, perform blowouts, and drive customer satisfaction. You will mentor team members, manage inventory, and coordinate with HR to ensure a positive culture and training.

The role offers growth within the Drybar system and a pathway to leadership. You will benefit from medical/dental/vision coverage, paid training, and employee perks including free blowouts and education discounts.

Qualifications

• A current and valid cosmetology license for the state you are applying.
• Shampoo, blow-dry and amazing hair styling & finishing skills; blowouts in under 45 minutes.
• Lead team members to improve performance, client experience and membership sales.
• Develop talent within shop to maximize revenue and goals.
• Collaborate with HR to foster relations, culture and training.
• Monitor inventory and place orders to meet stocking standards.
• Work with Area Manager to hit daily sales and labor budgets.
• Train new staff on using Booker and Drybar core values.
• Provide excellent service to clients and staff; solve problems.
• Report time worked accurately for self and others.
• Ensure compliance with all policies, regulations and timekeeping.

Responsibilities

• Supervise shop staff during shifts (bartenders, stylists, leads).
• Lead and coach team to enhance client experience and sales.
• Ensure blowouts are completed within 45 minutes.
• Monitor inventory; order back bar and retail supplies.
• Collaborate with Area Manager on revenue and budget goals.
• Train new staff on Drybar procedures and Booker usage.
• Drive membership sales and product upsell.
• Maintain high levels of customer service and problem solve.

Skills

Customer service

Team leadership

Communication

Sales skills

Education

Cosmetology license (state)

Tools

Booker

Job description

Overview

At Drybar, our philosophy is simple: Focus on one thing and be the best at it. For us that’s blowouts. Our tagline says it all: No cuts. No color. Just blowouts.

Drybar Assistant Shops® Manager / Cosmetologist Benefits:

• Competitive hourly wages beginning at $22.00 per hour plus tips, retail & productivity bonuses, $100 anniversary gift and referral bonuses! ($1.50 for every add-on performed. Over 20 blowouts, you make $3 extra for each blowout, get up to $10 for every membership you sell)


• Medical, Dental & Vision Benefits for ALL employees. Access to Wellable and EAP access!


• Paid Training on “Proper Anatomy of a Drybar Blowout!”


• Complimentary access & discounts to Vidal Sassoon online membership program for continued education.


• We LOVE to promote from within! If you have what it takes, we got you covered.


• FREE BLOWOUTS for all employees!

We are looking for an Assistant Shop Manager who has:

• A current and valid cosmetology license for the state in which you are applying.


• Shampoo, blow-dry and amazing hair styling & finishing skills. Ability to do a blowout in under 45 minutes!


• Supervise shop staff on any given shift assigned: Bartenders & Stylist & Shift Lead.


• Lead team members to enhance field performance, client experience, product sales, cost control, staffing, team development, client experience and membership sales.


• Ensure talent development within shop to maximize performance, drive revenue, and achieve annual business goals.


• Work closely with Human Resources to cultivate employee relations, performance management, culture & development, values, safety initiatives and training.


• Monitor shop inventory: regularly check back bar and retail supplies, place orders when needed to meet supply level standards.


• Work closely with your Area Manager to maximize the shops financial potential, by achieving daily sales metrics and labor budget goals.


• Train new staff: educate on using Booker and Drybar’s 10 core values. Ensure Stylists are completing blowouts in under 45 minutes.


• A desire to provide exceptional service not only to our clients but to our staff. Implement problem solving strategies and maintain awareness.


• Responsible for reporting all shop inventory, regularly check all retail supplies, assist with stocking products and supplies.


• Strong communication skills and a commitment and dedication to customer service.


• Ensure that all company procedures and policies, federal, state, and local regulations are followed. Ensure all Drybar’s timekeeping policy and supervisor policy addendum.


• Responsible for reporting all time worked for self and others in a timely fashion.


• Resolve team member relations and customer issues ensuring the company is protected against liability with mindfulness of shop morale and culture. When in doubt, ask for help! We’re here for you! #wearefamily

Legal Disclaimer

©2024 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.