Assistant Operations Manager|Benefits Include: Paid Vacation, Medical, Dental, Vision and MANY MORE!

Hyatt Hotels Corporation; Miami (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid Vacation

Medical

Dental

Vision

Educational Assistance

Complimentary Hyatt Room Nights

Free Meals

401(k) with Employer Match

Job summary

Hyatt Hotels Corporation in Miami is seeking an Assistant Operations Manager to oversee the Front Office team, ensure smooth guest services, and uphold cash controls. This full-time role reports to the Front Office leadership and emphasizes attentiveness and hospitality.

Ideal candidates bring supervisory experience and strong communication skills, thrive in a fast-paced environment, and are dedicated to delivering authentic Hyatt hospitality and seamless guest experiences.

Qualifications

• One year of front office supervisory experience preferred.
• Excellent verbal and written communication skills.
• Customer-focused with ability to multitask in a fast-paced environment.

Responsibilities

• Oversee front office staff and guest services operations.
• Manage cash control, staffing needs, training and scheduling.

Skills

Customer service

Verbal communication

Front office supervision

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Assistant Operations Manager|Benefits Include: Paid Vacation, Medical, Dental, Vision and MANY MORE!

US - FL - Miami

Front Office

Entry Level Manager

Full-time

Hourly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences to each and every guest.Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Operations Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Why Work at Hyatt?

• Flexible Spending Accounts
• Disability and Life Insurance
• Paid Family Bonding Time
• Adoption Assistance
• $1,000 per year for Educational Assistance
• Complimentary and Discounted Hyatt Hotel Room Nights
• Free Meals in our Colleague Dining Room
• Paid Time Off & Paid Holidays
• 401(k) with Employer Match
• Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Employee Assistance Program, and more)
• Diversity, Equity, and Inclusion are at the core of our Purpose - to care for people so they can be their best - and we must be deeply involved in actions that fight racial injustice and inequality. Learn more about how Change Starts Here.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Minimum of one year previous front office supervisory experience preferred