Assistant Operations Manager 10:30am-7:00pm

Waldom Electronics, Inc.; Rockford (IL); Vor Ort; USD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Competitive base salary

Health, dental, vision, and 401(k)

PTO 14 days annually

8 paid holidays + 1 floating holiday

Volunteer time off (8 hours)

Tuition assistance

Scholarship program up to $8k/year

Employee assistance program (Waldom -

Corporate discount program

Zusammenfassung

Waldom Electronics, Inc. in Rockford, IL seeks an Assistant Operations Manager to support the Operations Manager in daily warehouse activities, ensuring safety, quality, and performance.

You will oversee inbound/outbound, inventory accuracy, and training, mentor teams, manage scheduling, and drive continuous improvement while serving as acting manager when needed. This hands-on leadership role offers growth into higher-level responsibilities within a global organization and a comprehensive

Qualifikationen

• High school diploma or equivalent required.
• 3+ years of warehouse/distribution experience with at least 1 year in leadership.
• Strong understanding of inbound, outbound, inventory, and quality processes.
• Familiarity with ERP/WMS systems and data-driven improvement.
• Excellent verbal and written communication; able to coach and manage performance.
• Forklift certification or willingness to obtain.

Aufgaben

• Support daily warehouse operations including receiving, picking, shipping, and inventory accuracy.
• Monitor KPIs such as order accuracy, on-time shipments, inventory variance, and productivity.
• Oversee associates and team leads to ensure safe, efficient practices.
• Assist with shift coverage, attendance, and scheduling.
• Train and mentor on SOPs, safety, and quality standards.
• Lead training programs and ramp-up for new hires and transfers.
• Coordinate with cross-functional teams to troubleshoot issues and drive improvements.
• Participate in audits, cycle counts, and inventory investigations.
• Act as liaison between leadership and warehouse teams; cover for Operations Manager as needed.
• Support facilities upkeep and vendor coordination; promote safety and ownership.

Kenntnisse

Leadership

Warehouse operations

Inventory control

ERP/WMS

Forklift certified

Coaching & mentoring

Safety

Data analysis

Communication

Ausbildung

High school diploma

Associate degree in business/logistics

Bachelor’s degree (related field)

Tools

ERP/WMS software

Jobbeschreibung

Position Overview:

The Assistant Operations Manager plays a vital support role to the Operations Manager by ensuring day-to-day warehouse functions operate smoothly, efficiently, and in alignment with company standards for safety, quality, and performance. This position is ideal for a hands‑on leader with a strong understanding of inbound, outbound, inventory, and quality operations, looking to grow into higher-level leadership responsibilities while maintaining strong floor presence and team engagement.

Essential Job Functions:

• Support the daily execution of warehouse operations including receiving, picking, shipping, inventory accuracy, and quality assurance.
• Assist in monitoring and managing KPIs such as order accuracy, on-time shipments, inventory variance, and labor productivity.
• Help oversee warehouse associates and team leads to ensure safe, efficient, and accurate work practices.
• Coordinate shift coverage, monitor attendance, and help manage scheduling to support daily operational needs.
• Train and mentor team members on SOPs, safety practices, and quality standards.
• Lead, mentor, and implement training and certification program with partnership of the Operations Manager including ramp up for new hires and transfers within the warehouse.
• Lead equipment training certifications and cross training functions for warehouse.
• Partner with the Operations Manager and cross-functional teams (Quality, HR, IT, Purchasing) to troubleshoot operational issues and drive continuous improvement.
• Participate in audits, cycle counts, and inventory investigations.
• Act as a liaison between leadership and warehouse teams to ensure clear communication, consistency, and engagement.
• Serve as acting manager in the absence of the Operations Manager.
• Support facilities upkeep and equipment maintenance by coordinating with vendors and building leadership.
• Promote a culture of safety, accountability, and operational excellence aligned with Waldom’s values of Care, Communication, and Ownership.
• Assist with project exploration and execution.

Minimum Qualifications:

• High school diploma or equivalent required
• 3+ years of warehouse or distribution center experience, with at least 1 year in a leadership or supervisory role.
• Strong understanding of warehouse processes including inbound, outbound, inventory control, and quality.
• Familiarity with ERP or WMS systems; ability to learn and leverage data for process improvement.
• Excellent organizational, verbal, and written communication skills.
• Ability to lead with empathy, provide coaching, and address performance concerns constructively.
• Comfortable working in a fast‑paced environment with shifting priorities.
• Forklift certified (or willing to obtain certification).
• A passion for service excellence and continuous improvement.
• Strong attention to detail and ownership of responsibilities.
• The ability to build trust, give feedback, and support a team through change.

Preferred Qualifications:

• Associate or bachelor’s degree in business, logistics, or a related field.
• Previous experience in ISO-regulated or safety-focused environments.
• Confidence in making decisions when urgency or ambiguity arises.
• Previous track record of career development for front line leaders.
• Previous equipment training of warehouse personnel.

Physical Requirements:

• Ability to lift items up to 50 pounds.
• Ability to alternate sitting, walking and standing up to 10 hours per day

Working Conditions:

• Warehouse environment with moderate noise from power industrial trucks

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the organization.

Here’s a Few Things We Offer You:

• Competitive base salary plus performance-based incentives.
• Comprehensive benefits package, including health, dental, vision, and 401(k).
• Opportunities for career growth in a global organization.
• A collaborative culture committed to innovation, partnership, and continuous improvement.
• Top quality medical, dental, vision, and life insurance plans Waldom pays the majority of the medical plan cost
• Fourteen (14) days of paid time off (PTO) annually (accrued at 2.15 hours per week for the first four (4) years of employment).
• 8 Paid holidays plus 1 floating holiday.
• 8 hours of paid volunteer time off annually.
• Corporate Discount Program.
• Employee Assistance Program 100% Waldom Paid!
• Generous Paid Maternity & Paternity Leaves.
• Tuition Assistance Program.
• Scholarship Program: for your eligible children, grandchildren & legal dependents, up to $8k a year.

Affirmative Action/EEO Statement:

Waldom Electronics is committed to providing equal employment opportunities for all applicants and employees. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, Waldom Electronics prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.