Assistant Operations Manager

Socket.dev; Upper Marlboro (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

The Armstrong Company is seeking an Assistant Operations Manager to support the Operations Manager in managing local, long-distance, and warehousing operations. This role provides backup for day-to-day operations and helps ensure safety, quality, and profitability.

It also involves coordinating contractors, maintaining warehousing and shop activities, and upholding DOT standards. Ideal candidates hold a Bachelor’s degree or equivalent experience with 2–5 years in transportation/warehousing,

Qualifications

• Bachelor’s degree or equivalent industry experience.
• 2–5 years’ transportation/warehousing experience.
• Knowledge of sales, operations, warehousing, and customer service.
• Experience with operational and quality reporting systems and data analysis.
• Strong communication, strategic thinking, and leadership skills.
• Root-cause analysis and analytical problem solving.

Responsibilities

• Help ensure safety, quality, and profitability goals are exceeded.
• Assist with planning, dispatch, and training of contractors and crews.
• Oversee safety compliance with DOT standards.
• Coordinate warehousing operations and ensure OSHA standards.
• Maintain warehousing and billing paperwork procedures.
• Support shop operations and vehicle maintenance to minimize costs.
• Maintain building grounds and warehouses for a safe, professional environment.
• Liaise with contractors on safety, financial, quality, or operational concerns.
• Act in accordance with Armstrong DNA and lead by example.

Skills

Leadership

Strategic thinking

Analytical skills

Problem solving

Customer service

Data analysis

Education

Bachelor's degree or equivalent

Job description

SUMMARY:

The Assistant Operations Manager has the responsibility of helping the Operations Manager with managing local, long distance, and warehousing operations for the The Armstrong Company. This position will provide backup to the Operations Manager with overseeing the day-to-day operations.

KEY RESPONSIBILITIES:

• Help ensure safety, quality, & profitability goals are exceeded.
• Assist with the planning, dispatch, and training of contractors and crews to maximize revenue and provide excellent service to our customers.
• Assist with safety program to ensure compliance with all Federally Regulated DOT standards and exceed all enterprise safety goals.
• On-call communications for over-the-road drivers.
• Assist with warehousing operations to ensure proper staffing levels and all OSHA standards are met.
• Maintain warehousing systems, procedures, and standards to ensure all storage is accounted for and billed with accuracy and timeliness.
• Ensure that paperwork procedures are implemented for accurate and timely billing of all work performed.
• Assist with shop operations and vehicle maintenance to minimize overall costs and ensure compliance with all DOT standards. Keep vehicle maintenance files in accordance with DOT standards.
• Help with the maintenance of building grounds and warehouses to ensure a clean, safe, and professional operating environment is maintained.
• Serve as the liaison for our contractors for all safety, financial, quality, or operational concerns.
• All other duties assigned by Manager.
• Act in accordance with Armstrong DNA at all times, leading by example for our departments and crews.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree or equivalent industry experience.
• Two (2) to Five (5) years’ experience of Transportation/Warehousing experience.
• Knowledge of sales, operations, warehousing, and customer service.
• Knowledge of operational and quality reporting systems and ability to analyze data.
• Proven communication, strategic thinking, and leadership skills.
• Strong problem-solving ability and analytical skills, including root cause analysis.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• This position requires the ability to occasionally lift products and supplies, up to 75 pounds.
• Ability to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.