Assistant Office Manager (Elementary or Middle School)

Fort Worth ISD; Fort Worth (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Fort Worth ISD seeks an organized office support specialist to assist with attendance, student information systems, scheduling, and record-keeping. The role requires accurate data entry, confidentiality, and ability to coordinate with campus staff on technology and compliance matters.

Responsibilities include greeting visitors, handling calls, maintaining records, and generating reports. Strong knowledge of office software and attention to detail are essential for success.

Qualifications

• High school diploma or GED required.
• 2 years of office experience including reception, data entry, and confidentiality.
• Bilingual English/Spanish preferred in some settings.

Responsibilities

• Greet visitors and clients, ensuring they receive proper assistance.
• Answer calls from employees and community members; provide general information.
• Audit and correct student attendance records per regulations.
• Input and maintain permanent records, enrollment/withdrawals, and reports.
• Prepare periodic reports and coordinate meetings.

Skills

Office procedures

Records management

ERP software

Google Suite

MS Office 365

Outlook

PowerPoint

Word

Education

High school diploma or GED

Tools

ERP software

Google Suite

Microsoft Office 365

MS Teams

Job description

Reports to: Campus Principal

Pay Grade: 702 (ES) or 703 (MS)

Duty Days: 197 (Traditional) or 219 (ELEVATE/ACE)

FLSA Status: Non-Exempt

Position Purpose

Provides timely assistance in diagnosing and resolving issues across attendance, student information systems, grade reporting, scheduling, special programs, UIL, dropout/graduate data, and more. Ensures accuracy, timeliness, and compliance with local, state, and federal regulations, coordinates with campus personnel on technology and compliance matters, and maintains student records for teachers and administrators. Works closely with the Office Manager to maintain an organized and efficient work environment.

Essential Job Functions

• Greets visitors and clients, ensuring they have a positive experience and receive proper assistance.
• Answers incoming calls from employees, community members, and others; provides general information, and refers callers as appropriate, to other staff or other District personnel.
• Audits and corrects student attendance records per regulations.
• Resolves data compliance issues for PEIMS, T-REX, SIS, and other systems.
• Inputs and maintains permanent records, enrollment/withdrawals, discipline, progress reports, attendance, economically disadvantaged status, master schedules, special populations, summer school info, honor roll, and report cards.
• Backs up records as required.
• Compiles and generates reports, statistics, timelines, tables, graphs, correspondence, and presentations; prepares periodic reports regarding related campus activities.
• Arranges and coordinates meetings and conferences; maintains calendar of meetings and prepares follow-up materials.
• Assists with scheduling meetings and appointments for campus leaders.
• Maintains inventory of fixed assets, equipment, and supplies.
• Assists with planning, preparation, and setup of staff meetings and campus activities.
• Prepares periodic reports regarding related program activities.
• Operates all office equipment (e.g., computers, printers, copy machines).
• Maintains correspondence, records, and office files in a systematic and confidential manner.

Safety

• Performs preventive maintenance on tools and equipment and ensures equipment is in safe operating condition.
• Follows established safety procedures and techniques to perform job duties including lifting and climbing; operates tools and equipment according to established safety procedures.
• Corrects unsafe conditions in work area and promptly reports any conditions that are not immediately correctable to supervisor.

Supervisory Responsibilities

• None.

Personal Work Relationships

• All Fort Worth ISD employees must maintain a commitment to the Districts mission, vision, and strategic goals.
• Exhibits high professionalism, standards of conduct, and work ethic.
• Demonstrates high quality customer service; builds rapport/relationship with the consumer.
• Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and performs as a team player; promotes teamwork; responds and acts appropriately in confrontational situations.

Other Duties As Assigned

• Performs all job-related duties as assigned and in accordance with Board rules, policies, and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.

Knowledge, Skills & Abilities

• Knowledge of office procedures and of spelling, grammar, punctuation, and arithmetic.
• Knowledge of records administration and maintenance techniques and procedures.
• Knowledge of using software in a school administration environment, including ERP software.
• Skill at the intermediate level, working with Google Suite and Microsoft Office 365, especially Outlook, PowerPoint, Word, and MS Teams.
• Skill in performing mathematical calculations with accuracy and data entry with minimal errors.
• Skill in actively looking for ways to help people.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Ability to accurately prepare and maintain records, files, and reports.
• Ability to process and handle confidential information with discretion.
• Ability to organize and coordinate work, including maintaining attention to details and quality, and prioritize work while meeting multiple deadlines.
• Ability to use software to create spreadsheets, databases, and do word processing
• Ability to communicate effectively, both oral and written forms.
• Ability to engage in self-evaluation with regard to performance and professional growth.
• Ability to establish and maintain cooperative working relationships with others contacted in the course of work.

Travel Requirements

• Travels to school district buildings and professional meetings as required.

Physical & Mental Demands, Work Hazards

• Tools/Equipment Used: Standard office equipment, including computer and peripherals.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Occasional light lifting and carrying (less than 15 pounds).
• Environment: Works in an office setting; occasionally requires irregular and/or prolonged hours.
• Attendance: Regular and punctual attendance at the worksite is required for this position.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

Minimum Required Qualifications

• Education: Accredited High School diploma, GED, or Texas Certificate of High School Equivalency.
• Certification/License: None.
• Experience: 2 years office experience including receiving customer visit/calls, typing correspondence and/or data entry, working with financial or other numbers, and maintaining confidentiality.
• Language: Bilingual (English/Spanish) preferred in some settings.

This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.