Assistant Office Manager

Clarkson Eyecare; Town of Chester (NY); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Full Benefits

401k Matching

PTO & Holidays

Maternity Leave

Certification Reimbursement

Competitive Pay

Employee Discounts

Job summary

EyeCare Partners seeks an Assistant Office Manager to lead a patient-focused team and drive the office to achieve its goals. This role emphasizes strong business acumen and proactive coaching to support staff and physicians.

Responsibilities include ensuring smooth daily operations, maintaining doctor relations, and enforcing corporate policies while safeguarding patient satisfaction and office efficiency.

Qualifications

• Minimum 1 year in a role interacting with customers/patients or equivalent.
• Medical office experience preferred; leadership experience strongly preferred.
• Favorable background check as required by state.
• Proof of identity and right to work in the United States.

Responsibilities

• Execute Total Patient Experience (TPE) effectively.
• Maintain good relations with doctors associated with the office location.
• Enforce all corporate policies and procedures.
• Motivate team members with positive communication and supportive leadership.
• Assist with day-to-day operations: monitor office flow, inventory, and staff training.

Skills

Customer service

Leadership

Office management

Communication

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

PERKS

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Eyecare Certification Reimbursement
• Competitive Base Pay
• Employee Discounts

SUMMARY

An Assistant Office Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location.
• Enforce all corporate policies and procedures.
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
• Assist with executing day-to-day operations of the office. Examples include: Monitor and assist with office flow, supply inventory, team member training and other duties as assigned or needed within the office.
• Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager.
• Handle team member and patient questions in the absence of the Office Manager.

QUALIFICATIONS

• Previous medical office experience preferred; previous leadership experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required.

LICENSES AND CREDENTIALS

• ABO and NCLE certifications preferred but not required.

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.