Assistant Neighborhood Sales Manager

Colonial Group; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Stanley Martin in Charlotte, NC is seeking an Assistant Neighborhood Sales Manager to support the Neighborhood Sales Manager in preparing the sales office, greeting prospects, and guiding homebuyers through the early steps of the process.

Daily tasks include coordinating brochures, auditing marketing materials, updating listings on StanleyMartin.com and MLS, and staying organized to meet weekly sales goals while working until 6pm and some weekends.

Qualifications

• Customer service mindset and ability to build relationships.
• Active listening with strong communication skills.
• Detail oriented with focus on accuracy in materials.
• Organized with ability to track outreach and sales needs.
• Comfort with learning new software and technology.
• Motivated by hitting sales goals and friendly competition.

Responsibilities

• Greet prospects and manage appointments at the model home or sales office.
• Assist Neighborhood Sales Manager in setting up the sales office for success.
• Show available homes and learn buyers' priorities in their search.
• Audit and stock brochure material; review website content for accuracy.
• Coordinate listing information for StanleyMartin.com and MLS; assist with events.

Job description

A day in the life of an Assistant Neighborhood Sales Manager

Unlike a ‘normal’ office job, your day will start between 9-10am in the model home or sales office you have been assigned to. You will be the right hand of the Neighborhood Sales Manager (NSM) in setting up the sales office for success. Your typical day will include greeting prospects and appointments when they arrive to the model home, learning what is important to them in their home search showing available homes. You’ll help keep everything in order putting together and stocking brochure material, and auditing the sales and marketing materials, including the website, to make sure all details are accurate. You will also be involved in making sure homebuyers have what they need throughout the buying process. This means that each week you will be talking with customers to answer any questions regarding their home progress, loan information and more. You will interact with corporate marketing to announce upcoming events and happenings at your neighborhood to prospective homebuyers and submit listing information for homes on both StanleyMartin.com and the MLS. At the end of the day, you are an essential part of making sure your neighborhood looks great and that you are providing high quality customer service while helping to achieve the neighborhood sales goal.

Technical Tools Used Daily

• Salesforce
• DXC Homebuilder One (HB1)
• Microsoft Office Suite

What is Stanley Martin looking for in an ANSM?

The ideal ANSM candidate is eager to learn everything it takes to be a Neighborhood Sales Manager. and will be excited to come to work every day to learn the Stanley Martin Way and embody the mission, vision and values of the company. A result driven nature, as well as excellent customer service and relationship building skills are critical to the success of this position.

Must Haves:

• Motivated by friendly competition and the drive to hit sales goals
• Exudes active listening, confidence, and respect when communicating with others
• Has used a customer service approach in previous work
• Excited and eager to learn new technology quickly
• Detail oriented to effectively review marketing material and sales contracts
• Ability to stay organized to track prospect outreach, and sales needs
• Ability to think critically about any given situation
• Ability to work until 6pm and on weekends
• Proficient in various software systems; including MS Office