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Job summary
A well-known pizza franchise in Moulton, Alabama, is seeking an Assistant General Manager to support restaurant operations. The role involves managing staff, ensuring customer satisfaction, and maintaining operation standards in the absence of the General Manager. Candidates should possess strong leadership skills and a background in customer service. A commitment to food safety is essential, and candidates must be at least 18 years old.
Qualifications
Previous experience in a fast-paced food service environment is preferred.
Must be at least 18 years of age.
Strong leadership and customer service skills required.
Responsibilities
Assist the General Manager in all restaurant operations.
Supervise and train team members.
Maintain a clean and organized work environment.
Manage customer complaints effectively.
Contribute to strategies for restaurant performance improvement.
Skills
Customer service skills
Leadership
Communication skills
Ability to multitask
Knowledge of food safety
Work ethic
Job description
Job Description
Responsibilities
Assisting the General Manager in managing all aspects of restaurant operations, including customer service, food preparation, inventory control, and staff scheduling.
Supervising and training team members, ensuring they adhere to company policies and procedures, and providing feedback and coaching.
Maintaining a clean and organized work environment, following safety and sanitation guidelines.
Managing customer complaints and ensuring customer satisfaction.
Contributing to the development and implementation of strategies to improve restaurant performance and achieve goals.
Performing administrative tasks and inventory management.
Assume the role and responsibilities of acting General Manager (GM) in the GM's absence, ensuring continuity of operations.
Qualifications
Previous experience in a fast-paced, customer service-oriented environment, ideally in the food service industry.
Strong leadership skills, with the ability to motivate and inspire team members.
Excellent communication and interpersonal skills, with the ability to effectively interact with customers and staff.
Ability to work independently and manage multiple tasks efficiently.
Knowledge of food safety and sanitation practices.
A strong work ethic and a commitment to providing exceptional customer service.