Assistant Manager03731 116 Main Street

Domino's Franchise; Pepperell (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

Domino's Franchise in Pepperell is seeking an experienced Assistant Manager responsible for day-to-day operations, including staffing and customer relations.

The ideal candidate will ensure operations run smoothly while maintaining profitability and providing excellent customer service. Strong leadership and multitasking abilities are essential for success in this role, which also offers advancement opportunities.

Qualifications

• Ability to manage store operations efficiently.
• Strong leadership and judgment skills.
• Must be able to multitask and provide excellent customer service.

Responsibilities

• Oversee daily store operations and staff management.
• Ensure store cleanliness and marketing efforts.
• Prepare products and process telephone orders.

Skills

Leadership

Mathematics

Multitasking

Communication Skills

Job description

About the Job

Assistant Manager at Domino’s Pizza is responsible for day‑to‑day store operations, cost control, inventory, cash control, and customer relations. The role requires strong leadership, judgement, math skills, and the ability to multitask.

Job Requirements and Duties

• Manage all store functions during shifts, including staffing, paperwork, inventory, cost control, and cash control.
• Set a strong example and enforce all policies and procedures 100% of the time.
• Maintain store cleanliness, marketing efforts, profitability, and a professional image.
• Ensure excellent customer service and maintain attendance and punctuality.
• Transport to/from work and deliver pizzas within the designated delivery area.
• Support training and development of team members.

Advancement

Employees can progress from Assistant Manager to General Manager, franchise ownership, or corporate roles.

Diversity

Domino’s values diversity by recognizing and appreciating the unique talents of all employees, creating an environment where everyone can reach their potential.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, and walk‑in cooler.
• Prepare product and take inventory, completing associated paperwork.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.

Training & Communication Skills

Orientation and training are provided on the job. Strong written and verbal communication skills are required to give correct instructions, communicate with customers and co‑workers, and process orders.

Essential Functions / Skills

• Add, subtract, multiply, and divide accurately and quickly.
• Make correct monetary change.
• Take and process orders via telephone and in person.
• Enter orders using a computer keyboard or touch screen.
• Navigate delivery addresses using maps and turn‑by‑turn directions.
• Handle product delivery while carrying, pushing, and walking in adverse terrain.
• Maintain good eye‑hand coordination for rapid, accurate movements.

Physical Requirements

• Stand for the majority of the shift; walk short distances.
• Carry, lift, and push items up to 50 pounds, including cases of ingredients and delivery cargo.
• Climb stairs or ladders infrequently; drive delivery vehicle for all shifts.
• Stooped or bent positions for 30–45 seconds at a time when assembling pizza.
• Reach above 72 inches occasionally for oven controls and storage tasks.
• Use hands continuously for tasks such as dough shaping and box assembly.

Work Conditions

• Operate in varying indoor temperatures (36–90°F) and weather conditions when delivering.
• Manage exposure to food odors, cornmeal dust, fumes, and sharp equipment.
• Work in cramped walk‑in cooler and hot areas up to 500°F.

Driving Requirements

• Valid driver’s license with a safe driving record.
• Access to an insured vehicle for product delivery.
• Deliver product by car and provide flyers or door hangers.