Assistant Manager – Westminster, CO

Ziggi’s Coffee, LLC; Westminster (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking an Assistant Manager to support the General Manager in delivering exceptional guest experiences and maintaining daily store operations. This role emphasizes leadership, teamwork, and a passion for coffee and people.

You will mentor staff, help with onboarding, uphold safety and cleanliness, and serve as a reliable on-shift decision-maker when the GM is away. Join a growth-oriented culture that values service and development.

Qualifications

• 3–6 months of leadership experience in a coffee setting or fast-paced cafe.
• Strong grasp of daily store operations, drink quality, and service fundamentals.
• Ability to lead by example, give/receive feedback, and cover roles as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and initiative with minimal supervision.
• Completion of required training and alignment with brand values.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support onboarding, hands-on training, and ongoing team development.
• Foster a safe, inclusive, and positive work environment prioritizing guest experience and team well-being.
• Communicate clearly with the General Manager, store owners, and team members.
• Execute administrative duties including inventory ordering, deposits, and invoicing.
• Uphold health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as on-shift decision-maker.

Job description

Position Summary:

The Assistant Manager is a proactive, guest-focused leader who helps create an exceptional experience for both customers and team members. Working closely with the General Manager, this individual plays a key role in upholding operational excellence, supporting staff development, and fostering a positive, growth-oriented store culture. The Assistant Manager leads by example —balancing accountability, teamwork, and a passion for coffee and people.

Key Qualifications:

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Core Responsibilities:

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

What Success Looks Like:

• Your store runs smoothly, even in fast-paced or high-pressure moments.
• Your team feels supported, coached, and ready to take on new challenges.
• Guests leave happy—and come back often—because of the experience you help create.
• You’re a dependable, positive presence who uplifts the team and sets the standard every day.