Assistant Manager - Westfield Montgomery, Hollister

Abercrombie & Fitch Co.; Bethesda (MD); On-site; USD 45,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for an Assistant Manager in Bethesda, Maryland. This multi-faceted role combines business strategy, operations, and people management to drive sales and deliver excellent customer service.

As part of the team, you will oversee daily operations, train staff, manage store visuals, and protect store assets while embodying the company's culture and values. This position offers a unique opportunity to grow and develop into future leaders.

Qualifications

• Ability to analyze sales to drive results.
• Customer-centric approach with a focus on service excellence.
• Experience in supervising and training team members.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom operations.
• Conduct staffing, scheduling, and payroll management.

Skills

Sales analysis

Customer service

Staff training

Visual merchandising

Inventory control

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.