Assistant Manager - Washington Square, Hollister

Abercrombie & Fitch Co.; Tigard (OR); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Tigard, Oregon. This role involves driving sales results, overseeing daily store operations, and providing excellent customer service. Responsibilities include staffing, training non-management staff, and maintaining visual displays. Ideal candidates will have experience in retail management and a strong customer service focus. This position offers growth opportunities with a promote-from-within philosophy, ensuring a fulfilling career path within the organization.

Qualifications

• Experience in retail management or assistant management role.
• Strong understanding of sales and customer service principles.
• Ability to lead and develop a team effectively.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor and stockroom, ensuring excellent customer service.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Build and maintain visual displays.
• Protect store assets and perform inventory control.

Skills

Customer service

Sales analysis

Staff training

Visual display management

Operational efficiency

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.