Assistant Manager - Tyrone Square, Hollister

Abercrombie & Fitch Co.; Saint Petersburg (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager who blends business strategy, operations, creativity and people leadership to drive sales and deliver best-in-class customer service.

You will oversee daily store operations, lead recruiting and training, develop floorsets and product knowledge, and foster brand culture while growing into future store leadership.

Qualifications

• Demonstrated ability to lead a team and deliver excellent customer service.
• Experience in staffing, scheduling, and payroll management.
• Experience training and developing non-management staff.
• Strong product knowledge and brand awareness to drive sales.
• Ability to build and maintain effective visual displays and merchandising.
• Experience analyzing store reports to inform decisions.
• Familiarity with inventory control and protecting store assets.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor and stockroom, ensuring customer service and smooth operations.
• Conduct staffing, scheduling and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Operate POS systems and fulfill OMNI Channel orders.
• Represent the brand and uphold company culture and values.

Skills

Customer service

People management

Staffing & scheduling

Training & development

Brand knowledge

Visual merchandising

Operations

POS systems

Inventory control

Tools

Point of Sale (POS) systems

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analysing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.