Assistant Manager - Water Tower Place, Hollister

Abercrombie & Fitch Co.; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Abercrombie & Fitch Co. in Chicago seeks an Assistant Manager who blends strategic planning, operations, creativity, and people leadership to grow sales and deliver first‑class customer service.

This role emphasizes team guidance, visual merchandising, and brand stewardship in a dynamic retail environment. You will oversee daily store routines, lead recruiting and training, update floorsets, train staff, and model brand values while developing tomorrow's store leaders.

Qualifications

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor and stockroom to ensure excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.