Assistant Manager (Twelve Oaks)

Brighton Collectibles; Novi (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Dental insurance

Vision insurance

Monthly bonuses

Employee contests

Generous employee discount

Job summary

Brighton Collectibles in Novi, MI is seeking an experienced Assistant Manager to lead daily store operations and coach a high-performing team while upholding exceptional customer service standards and visual merchandising. You will build lasting customer relationships, promote Brighton products, and drive sales while delivering outstanding service.

You will also recruit and retain top talent to keep the store energized and aligned with campaigns.

Qualifications

• 2+ years experience as Assistant Manager or Key Holder in fashion or luxury retail.
• Strong leadership and customer service skills.
• Comfortable using social media and recruitment platforms.

Responsibilities

• Support store leadership and team development.
• Build customer relationships.
• Promote and understand Brighton products.
• Deliver excellent customer service.
• Recruit and retain top talent.
• Drive sales performance.

Skills

Assistant Manager experience

Leadership

Customer service

Social media recruitment

Job description

Mission

Mission: Create a warm and welcoming shopping experience that exceeds customer expectations.

Why Brighton

• Iconic and timeless women’s accessories brand
• Nearly 50 years in business
• Stable, privately owned, and debt-free
• Loyal customer following

Employee Benefits

• 401(k), medical, dental, vision
• Competitive pay and incentives
• Monthly bonuses and contests
• Generous employee discount

Requirements

• 2+ years experience as Assistant Manager or Key Holder in fashion or luxury retail
• Strong leadership and customer service skills
• Comfortable using social media and recruitment platforms

Responsibilities

• Support store leadership and team development
• Build customer relationships
• Promote and understand Brighton products
• Deliver excellent customer service
• Recruit and retain top talent
• Drive sales performance

Equal Employment Opportunity (EEO) Statement

Our company is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to providing an inclusive and welcoming environment for all employees.