Assistant Manager - Tulsa ReStore

Green Country Habitat for Humanity; Tulsa (OK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

401K with match

PTO 3 weeks

Job summary

Green Country Habitat for Humanity seeks a ReStore Retail Assistant Manager to oversee daily store operations, supervise staff and volunteers, and ensure a welcoming, well-merchandised shopping environment that reflects the organization’s mission.

You will manage customer service, handle finances with accuracy, coordinate safety procedures, and partner with the Retail Operations Director on budgeting, marketing and community outreach to boost donations and sales.

Qualifications

• Minimum 5 years of retail experience.
• Strong leadership and staff training abilities.
• Excellent time management and organizational skills.
• Proficient with basic computer tools (Word, Excel, email).
• Excellent written and verbal communication.
• Must be 25+ with valid driver’s license and clean record.
• Ability to work weekends as needed.

Responsibilities

• Oversee daily store operations and departments.
• Lead staff and volunteers; maintain a positive team environment.
• Coordinate administrative procedures and inventory oversight.
• Provide quality customer service and address grievances.
• Assist in budget development and financial reporting.
• Support marketing and social media to increase donations and sales.
• Drive/operate store vehicle as needed.
• Ensure safety standards and compliance.

Skills

Staff leadership

Time management

Computer skills

Communication

Driver's license

Flexible schedule

Retail experience

Education

High School Diploma or GED

Job description

About the Organization

Green Country Habitat for Humanity's Mission Statement: Seeking to put God's love into action, Green Country Habitat for Humanity brings people together to build homes, communities and hope.

Job Summary

The ReStore Retail Assistant Manager is responsible for the overall management of the store’s day-to-day operations as well as plays an active role in planning for the ReStore’s future.

Benefits

• Company paid Medical, Dental, Vision and Life Insurance.
• 401K with 6% company match, vested immediately
• Paid time Off, 3 weeks first year

Essential Responsibilities

• Coordinates administrative procedures, policies, including oversight of materials used.
• Recognizes that ReStore is often the first impression of Green Country Habitat for Humanity and ensures Habitat’s reputation and helps maintain a clean, well merchandised, and orderly environment.
• Oversees staff and volunteers and ensures all departments are adequately covered.
• Provides quality customer service and handles grievances professionally.
• Facilitates the proper maintenance of building, equipment, and vehicles.
• Ensures compliance with safety standards and accident procedures.
• Helps identify solutions to issues that may arise relating to operations so that the smooth running of the ReStore is optimally maintained.
• Participates in developing, rolling out and measuring marketing, advertising, and social media programs to increase donations, sales, and volunteer participation.

Staff & Volunteer Management Responsibilities

• Implements and maintains personnel policies.
• Trains and manages Store staff and volunteers in accordance with policies and ensure staff is well versed about Habitat's program and local activities.
• Facilitates a positive, team-oriented environment in which all staff and volunteers are given the opportunity to achieve their full potential.
• Addresses and document violations of policies and code of conduct by staff and recommend action regarding chronic or serious situations.
• Resolves situations involving volunteers in consultation with the Volunteer Coordinator and the ReStore Director if needed.
• Evaluates staff performance and volunteers in accordance with job descriptions and performance evaluation procedures and recommend performance actions to ReStore Director.
• Attends scheduled staff meetings.
• Works with Volunteer Coordinator in recruiting, training and retaining volunteers.
• Reports to ReStore Director daily about staff and volunteer issues or concerns.
• Provides weekly / monthly reports as directed by the Director Retail Operations.

Finance Administration Responsibilities

• Assist in implementing and monitoring systems for daily cash and credit transactions and deposits. Ensures proper procedures are followed.
• Open and close cash registers ensuring proper procedures are followed.
• Provide accurate accounting records of revenues and expenses as required or requested.
• Approve employee recording of time worked.
• Approve, ensure accurate coding, and submit payable invoices on a timely basis.
• Work in conjunction with the Director of Retail Operations to develop annual operating budgets and recommend capital expenditures.
• Provide backup for cashier when needed.

Policy & Planning Responsibilities

• Helps develop and recommend policy for sales.
• Monitors competitive merchandise market environment (pricing and practices).
• Participates in the development and implementation of short-term and long-term strategies, goals, and objectives.
• Presents all policy proposals to the Director of Retail Operations for approval.
• Work with the management team to develop methods that increase sales and decrease costs.
• Work with marketing team to develop and implement social media strategies to increase brand awareness throughout Green Country Habitat for Humanity.

Additional Responsibilities

• Drives a van or box truck.
• Loads items at the work site in a safe and courteous fashion.
• Assists in unloading truck at Cabinet Shop, following dock guidelines.
• Operates powerlift equipment and various power tools.

Position Requirements

Skills / Abilities

• Knowledge of fair market values of new and used building materials.
• Ability to lead, train, and manage staff and volunteers in a positive manner.
• Effective time management and organizational skills.
• Basic computer skills, including word processing, spreadsheets, and email.
• Effective written and oral communication skills.
• Must be 25 years of age with a valid Driver’s License and safe driving record.
• Ability to work a flexible work schedule including Saturday and Sunday required

Education / Experience

• High School Diploma or GED.
• 5 years retail experience.

Full-Time/Part-Time Full-Time

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.