Assistant Manager Trainee - Full-time

Big 5 Corp; Pasadena (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking Manager Trainees to join their dynamic team. This entry-level position offers a unique opportunity to gain hands-on experience in a fast-paced retail environment, with a focus on customer sales and service. Trainees will learn essential management skills under the guidance of experienced personnel, preparing them for future leadership roles. Ideal candidates are enthusiastic and sports-minded individuals with a strong customer service background. Join this innovative firm and take the first step towards a rewarding career in management!

Qualifications

• Must be 21 years or older.
• Basic organizational and math skills required.

Responsibilities

• Operate the store successfully in the absence of the Store Manager.
• Drive sales and manage merchandise effectively.
• Coach and discipline employees as needed.

Skills

Customer Service

Sales Skills

Organizational Skills

Communication Skills

Education

High School Diploma

GED

Job description

With over 400 stores located throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, everything we do comes down to having the most talented individuals on our team. Manager Trainees gain knowledge and experience required for promotion to management positions under the guidance of experienced personnel. Responsibilities are performed personally or through subordinates. Joining Big 5 offers a fast-paced work environment with growth opportunities. Responsibilities include but are not limited to: customer sales and service, directing customers, answering phones, providing product descriptions, proposing add-on sales, managing merchandise, cleaning, restocking, and organizing the sales floor. This entry-level position is designed to be transitional, lasting typically 6-18 months before promotion, supported by a comprehensive training program aimed at developing management skills. Ideal candidates are enthusiastic, energetic, sports-minded, with solid customer service backgrounds or relevant educational paths, and must have enthusiasm for our products. This is an hourly, non-exempt role.

Responsibilities:

1. Operate the store successfully in the absence of the Store Manager
2. Drive sales
3. Open and close the store
4. Oversee footwear, advertising, and other departments
5. Perform customer sales and service
6. Merchandise and ensure policy compliance
7. Handle customer inquiries via telephone
8. Set promotional signage and perform other duties as assigned
9. Enforce company policies
10. Coach, counsel, and discipline employees as needed
11. Learn and communicate product descriptions
12. Propose add-on sales
13. Manage merchandise from storage
14. Organize, restock, and clean the sales floor
15. Control inventory and enforce loss prevention policies

Requirements:

• Must be 21 years or older
• High School diploma, GED, or relevant experience
• Basic organizational and math skills
• Subject to E-Verify upon accepting an offer
• Light to moderate lifting, with or without accommodation
• Effective communication and interaction skills