Assistant Manager, Store Operations & Customer Experience

R301US Hibbett Retail, Inc.; Kansas City (MO); On-site; USD 21,000 - 29,000; Full time

Job summary

HB: 01546 Kansas City, Missouri (Ward Parkway Center) R301US Hibbett Retail, Inc.

Hourly: $18.15 - $18.15 Job Title: Assistant Manager Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals.

Qualifications

• Experience working in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing action plans to accomplish responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Maintain inventory, sales statistics, and expenses awareness to ensure profitability.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Protect the company’s assets and financial information by ensuring internal controls and reporting risks.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Team leadership

Self-starter

Attention to detail

Team player

Job description

HB: 01546 Kansas City, Missouri (Ward Parkway Center) R301US Hibbett Retail, Inc.

Hourly: $18.15 - $18.15 Job Title: Assistant Manager Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals.