Assistant Manager — Store Collections & Ops

FALCON HOME HEALTH AND HOSPICE; Huntsville (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Buddy's Home Furnishings seeks an Assistant Manager Collections to support store managers across operations, focusing on timely renewal payments and customer service. You will supervise staff, review reports, handle inventory and cash assets, and ensure adherence to company policies while maintaining a professional appearance.

This role requires strong organizational skills, willingness to work nights and weekends as needed, and the ability to read, write, and communicate effectively with

Qualifications

• Experience in retail store operations preferred.
• Ability to manage schedules and staff.
• Strong communication and problem-solving skills.
• Familiarity with lease/rental payments is a plus.

Responsibilities

• Acquire and Maintain Customers
• Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments.
• Assist in managing store personnel; may direct activities of one or more employees.
• Compliance with all applicable federal, state, and local statutes
• Decipher, prepare, and review store reports.
• Document all customer commitments.
• Ensure company standards for renewals, delinquencies and store collections are satisfied.
• Fill out paperwork for submission to corporate support.
• Follow monthly marketing plans and maintain internal quality control standards.
• Managing inventory and cash assets
• Prepare daily work schedules, delivery schedules, assign tasks, enforce company policy.
• All other duties deemed necessary for effective store management.
• Effective organizational skills.
• Learn and become proficient in POS system.
• Maintain professional appearance.
• Must be able to read, write and communicate effectively in person and over the phone with employees and customers.
• Negotiate and resolve conflict.
• Plan, organize, delegate, coordinate and follow up various tasks and assignments.
• Recognize and solve problems.
• Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements.
• Regular and consistent attendance, including nights and weekends as business dictate.
• General Physical Requirements: Position routines requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds.
• Stooping, bending, pulling, climbing, reaching, and grabbing as required
• Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics.
• Prolonged driving and standing
• Must be able to work in and outdoors in a variety of climates and weather conditions.

Skills

Customer service

Leadership

Communication

Negotiation

Tools

POS system

Job description

Buddy's Home Furnishings seeks an Assistant Manager Collections to support store managers across operations, focusing on timely renewal payments and customer service. You will supervise staff, review reports, handle inventory and cash assets, and ensure adherence to company policies while maintaining a professional appearance.

This role requires strong organizational skills, willingness to work nights and weekends as needed, and the ability to read, write, and communicate effectively with