Assistant Manager - St. Clair Square, Hollister

Abercrombie & Fitch Co.; Fairview Heights (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for an Assistant Manager in Fairview Heights, Illinois, to oversee daily store operations, ensuring excellent customer service and driving sales results.

The role merges business strategy, operations, creativity, and people management, offering the opportunity to develop into a future leader within the organization.

Qualifications

• Strong customer service skills essential for overseeing daily operations.
• Ability to analyze sales reports for informed decision-making.
• Experience in driving sales and managing staff is preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Analyze reporting to inform decision making.

Skills

Customer service

Sales analysis

Team leadership

Visual merchandising

Inventory control

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.