Assistant Manager - Southlake Mall, Hollister

Abercrombie & Fitch Co.; Merrillville (IN); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

Abercrombie & Fitch Co. in Merrillville, Indiana, is seeking an Assistant Manager to oversee daily store operations, drive sales results, and lead team development. Responsibilities include managing opening and closing routines, supervising the sales floor, conducting staff training, and enhancing customer service. The ideal candidate will showcase product knowledge while exemplifying the company's brand values and culture, contributing to a positive shopping experience.

Qualifications

• Strong understanding of business strategy and operational efficiency.
• Ability to lead and develop a team effectively.
• Excellent customer service and sales skills.

Responsabilités

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service.
• Conduct staffing and scheduling operations.

Description du poste

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.