Assistant Manager - Lehigh Valley Mall, Hollister

Abercrombie & Fitch Co.; Whitehall (Lehigh County); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for an Assistant Manager in Whitehall, United States. This multifaceted role involves driving sales results, managing daily store operations, and nurturing team development.

As an Assistant Manager, you will oversee the sales floor and stockroom activities, ensuring seamless operations and excellent customer service. Candidates should exhibit strong leadership skills and a knack for sales analysis, making this an exciting opportunity for ambitious individuals aiming to grow within our organization.

Qualifications

• Experience in a retail environment with a focus on sales.
• Strong leadership and team-building skills.
• Ability to analyze sales performance and make data-driven decisions.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom.
• Conduct staffing and scheduling operations.
• Train and develop non-management staff.
• Drive sales through product knowledge and brand awareness.

Skills

Sales analysis

Customer service

Staff training

Inventory control

Visual merchandising

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.