Assistant Manager, Shuttle Operations (Non-CDL)

SP Plus Corporation; Kansas City (MO); Vor Ort; USD 30.000 - 42.000; Vollzeit

Zusammenfassung

SP Plus Corporation in Kansas City, MO, is seeking a Shuttle Operations Supervisor to manage daily site activities, supervise drivers and shuttle operations, and ensure accurate reporting and revenue controls.

The role requires at least one year of supervisory experience, a valid driver's license, and DOT Medical Card. Strong communication and Microsoft Office skills are essential; weekend shifts may be required.

Qualifikationen

• Education Required: High School Graduate
• Experience Required: At least one year supervisory experience
• License Requirement: Valid state driver's license
• DOT Medical Card: Medical Examiner’s Certificate required
• Availability to Work: 2nd/3rd shift and weekends may be required
• Computer Skills: Microsoft Office (Excel and Word)
• Other Qualifications: Knowledge of transportation, DOT regulations, union contracts, payroll
• Competencies: Strong communication, proactive, customer service oriented

Aufgaben

• Lead programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of the assigned locations.
• Supervise shuttle drivers, parkers and monitoring of shuttle bus operations.
• Ensure appropriate customer interaction; supervise completion of closing reports.
• Monitor and implement revenue control procedures.
• Assist with daily data entry of revenue reports.
• Compile and interpret reports daily for facility operation

Kenntnisse

Supervisory experience

DOT regulations

Payroll knowledge

Microsoft Office

Driver's license

Ausbildung

High School Diploma

Jobbeschreibung

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

• Lead programs to improve client and customer satisfaction.
• Assist in the management of the day-to-day activities of the assigned locations.
• Supervise shuttle drivers, parkers and the monitoring of shuttle bus operations.
• Ensure appropriate customer interaction. Supervise the completion of all closing reports.
• Monitor and implement effective revenue control procedures.
• Perform other necessary functions as assigned. Assist with the daily data entry of the revenue reports.
• Compile and interpret reports on a daily basis for the operation of the facility.

Qualifications

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required: High School Graduate. Some college a plus.

Experience Required: At least one year supervisory experience required (supervisory experience in the transportation and/or parking industry a plus). Prior supervisory experience managing a DOT-regulated shuttle operations preferred.

License Requirement: Must possess a valid state-issued driver’s license with a current address and acceptable driving record.

DOT Medical Card: A Medical Examiner’s Certificate (DOT Medical Card) is required.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

Computer Skills: Intermediate computer skills utilizing Microsoft Office (Excel and Word)

Other Desired Qualifications: Knowledge of transportation (shuttle operations), DOT regulations, union contracts, and payroll strongly desired.

Competencies: Superior verbal and written communication skills; Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment for extended periods of time. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 50 pounds.

Salary Range: $26.00 per hour

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Location

US-MO-KANSAS CITY