Assistant Manager - Service, Quality & Team Leadership

Domino's; Springfield (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Domino’s in the Washington, DC metropolitan area is seeking a capable store team member to assist in daily oversight, coordination and execution of sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.

You will supervise staff to ensure friendly, responsive service; maintain brand standards; assist in opening, closing and prep; manage labor schedules and cash handling; support managers with product management, training, and continuous

Qualifications

• Pass applicable background checks.
• Excellent written and verbal communication skills for management and customers.
• Able to multi-task in a fast-paced environment.
• Able to enter orders using a computer keyboard or touch screen.
• Lead the team on duty and maintain cash handling accuracy.

Responsibilities

• Oversee and coordinate store operations in the absence of the General Manager.
• Ensure customers are welcomed and staff are courteous and service-oriented.
• Maintain food quality, portioning, image and service to brand standards.
• Assist in opening, closing and preparation lists.
• Manage labor scheduling and labor cost objectives.
• Support managers with training, product management, and store goals.
• Maintain clean, organized, and confidential work area.

Skills

Leadership

Customer service

Cash handling

Multi-tasking

Team management

Scheduling

Communication

Tools

POS system

Job description

Domino’s in the Washington, DC metropolitan area is seeking a capable store team member to assist in daily oversight, coordination and execution of sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.

You will supervise staff to ensure friendly, responsive service; maintain brand standards; assist in opening, closing and prep; manage labor schedules and cash handling; support managers with product management, training, and continuous