Assistant Manager - Seattle Premium Outlets, Hollister

A&F Stores, Inc.; Quil Ceda Village (WA); On-site; USD 35,817 - 42,016; Full time

Benefits offered by this job

Quarterly incentive bonus program

Paid time off

Merchandise discount

Medical, dental and vision insurance

401(K) savings plan with company match

Job summary

A&F Stores, Inc. is seeking an Assistant Manager in Quil Ceda Village, WA, who will oversee daily store operations and drive sales results through exceptional customer service. This multifaceted role combines business strategy, operations, and people management, with opportunities for career growth.

The Assistant Manager will supervise staff, maintain store visual displays, and engage in training non-management personnel. Candidates should possess strong communication skills and a passion for fashion. This position offers competitive pay, benefits, and advancement opportunities.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Drive to achieve results with a strong work ethic.

Responsibilities

• Supervise sales floor and stockroom, ensuring customer service excellence.
• Conduct staffing operations and payroll management.
• Train and develop non-management staff.

Skills

Customer focus

Knowledge of current fashion trends

Strong communication skills

Team-building

Initiative

Education

Bachelor’s degree or one year of supervisory experience

Job description

Job Description: The Assistant Manager is a multi‑faced role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. They are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote‑from‑within philosophy, our Assistant managers will have the opportunity to grow into future leaders of our store’s organization.

What You’ll Do

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing, scheduling operations and payroll management.
• Train and develop non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate register/point of sale systems.
• Fulfill omni‑channel orders.
• Represent the brand and exemplify company culture and values.

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team‑building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

What You’ll Get

• Quarterly incentive bonus program.
• Paid time off.
• Paid volunteer day per year, allowing you to give back to your community.
• Merchandise discount.
• Medical, dental and vision insurance available.
• Life and disability insurance.
• Associate assistance program.
• Paid parental and adoption leave.
• 401(K) savings plan with company match.
• Training and development opportunities for career advancement.

Compensation

Starting rate: $26.00 per hour. Recruiting pay range: $26.00 - $30.50 per hour. The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.