Assistant Manager - Chicago Premium Outlets, Hollister

A&F Stores, Inc.; Aurora (IL); On-site; USD 23,241 - 33,102; Full time

Benefits offered by this job

Competitive incentive bonus program

Paid time off

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

Paid parental and adoption leave

401(k) savings plan with company match

Training and development opportunities

Job summary

A&F Stores, Inc. is looking for an Assistant Manager for their retail store in Aurora, Illinois. This multifaceted role involves driving sales results, managing daily operations, and providing exceptional customer service. Candidates should have a bachelor's degree or at least one year of supervisory experience.

The Assistant Manager will oversee staffing, train non-management staff, and ensure compliance with company culture and values. Benefits include a competitive bonus program, health insurance, and a 401(k) plan.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Strong customer focus and knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Ability to balance multiple tasks while being detail-oriented.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and ensure excellent customer service.
• Conduct staffing, scheduling, and payroll operations.
• Train and develop non-management staff.

Skills

Customer focus

Strong communication skills

Team-building

Detail-oriented

Ability to work in fast-paced environment

Education

Bachelor's degree or supervisory experience

Job description

Job Title

Assistant Manager – Retail Store

Overview

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Assistant Managers drive sales results, oversee daily store operations, provide best‑in‑class customer service, manage staffing, training, visual merchandising, and serve as talent leaders.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing, scheduling and payroll operations.
• Train and develop non‑management staff.
• Demonstrate product knowledge and brand awareness, driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision‑making.
• Protect store assets and perform inventory control.
• Operate register/point‑of‑sale systems.
• Fulfill omni‑channel orders.
• Represent the brand and exemplify company culture and values.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Strong customer focus and knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Strong communication and interpersonal skills.
• Team‑building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to work in a fast‑paced and challenging environment.

Benefits

• Competitive incentive bonus program.
• Paid time off and paid volunteer day per year.
• Merchandise discount.
• Medical, dental and vision insurance.
• Life and disability insurance.
• Associate assistance program.
• Paid parental and adoption leave.
• 401(k) savings plan with company match.
• Training and development opportunities for career advancement.

Compensation

Starting rate: $20.45 per hour (range $20.45‑$20.45 per hour). Future modifications are possible.

Equal Opportunity Employer

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.