Assistant Manager, Retail Leadership & Guest Experience

Socket.dev; Leawood (KS); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Job summary

WHBM in Leawood, KS is seeking an Assistant Manager to help the Store Manager lead a high-performing team and a welcoming customer experience. You will contribute to community engagement and ensure operational excellence across inventory and in-store events.

The role emphasizes hands-on leadership, coaching, and brand-aligned service, with a focus on building memorable customer experiences and driving store goals.

Qualifications

• 3 years of retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products and lift/carry up to 50 pounds.

Responsibilities

• Lead and develop a team to deliver a customer-centered experience.
• Assist in hiring, development, and coaching of associates.
• Lead on sales floor with product knowledge and omni-channel approach.
• Maintain a visually inspiring store environment reflecting brand standards.
• Oversee store operations including inventory management and replenishment.
• Ensure compliance with policies and business practices.
• Build community connections through in-store events and philanthropy.

Skills

Team player

Ownership & initiative

Communication skills

Interpersonal skills

Job description

WHBM in Leawood, KS is seeking an Assistant Manager to help the Store Manager lead a high-performing team and a welcoming customer experience. You will contribute to community engagement and ensure operational excellence across inventory and in-store events.

The role emphasizes hands-on leadership, coaching, and brand-aligned service, with a focus on building memorable customer experiences and driving store goals.